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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,325 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

December 13, 2023

Fast service easy in and out no issues and the waiting area was easy to work at More

by gerardodiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary, Javed Rasheed, David Rosas, Gerardo Dorantes, Ricardo Romero, Zohaib Saleem, Jay Saleem, Saeed Naderi, Saeid Nouri, Khalid Bashir, Hemanshu. Bagga
Dec 14, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our fast service and comfortable waiting area made your visit enjoyable. We appreciate your business and look forward to serving you again in the future.

December 13, 2023

I received exceptional customer service and was thoroughly informed on the progress of my vehicle. More

by aliceblue32
Recommend Dealer
Yes
Employees Worked With
Gary
Dec 14, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you received exceptional customer service and were well-informed about your vehicle's progress. We appreciate your trust and look forward to serving you again in the future.

December 13, 2023

Smooth, friendly, timely Intake was smooth easy. Explanation were given before and after cleanly. Waiting room clean and lives beverages More

by mrsjiggiy28
Recommend Dealer
Yes
Dec 14, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're thrilled to hear that your intake process was smooth, and you found our explanations helpful. Our team takes pride in maintaining a clean and welcoming environment. We appreciate your support and look forward to serving you again in the future!

December 13, 2023

I brought my car in for the check engine light. The car was knocking and shaking . I didn't have an appointment. I was prepared to have to leave my car. I was happy to be offered a Lyft home, as we More

by momogive
Recommend Dealer
Yes
Employees Worked With
Mohamed Jaber
Dec 14, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience! We're delighted to have provided a stress-free solution for Grace. It was our pleasure to get her back on the road, and we appreciate your kind words.

December 13, 2023

Though I did not have an appointment I was taken care of when I came in in a timely manner. I appreciate the level of service and interest taken by Gary, my service writer More

by hankinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
Dec 14, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're delighted to hear that Gary provided you with excellent service, even without an appointment. We appreciate your trust in our dealership and look forward to serving you again in the future.

December 13, 2023

As soon as I pulled up, Justin came out and greeted me. He made sure he went over everything with me and help me to feel comfortable why my palisade was being worked on. More

by trenacia_hogan
Recommend Dealer
Yes
Employees Worked With
Justin Lingao
Dec 14, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience, [Reviewer's Name]! We're thrilled to hear that Justin provided you with excellent service and made sure you felt comfortable during your visit. We appreciate your trust and look forward to serving you again in the future. Safe travels!

December 13, 2023

He is very honest man and excellent service. He did not waste my time and sold as we agreed. More

by harasong
Recommend Dealer
Yes
Employees Worked With
Arthur Ortega, Arthur Ortega
Dec 14, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We truly appreciate your trust and are delighted to hear about your positive experience. We look forward to serving you again in the future. Safe travels!

December 13, 2023

Took care of same as family member Explained very well about each car. Guide me to buy right vehicle with my budget More

by leonee77
Recommend Dealer
Yes
Employees Worked With
Raj Singh
Dec 14, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing us! We're thrilled to hear that you felt like family during your visit. It's our pleasure to help you find the perfect vehicle within your budget. Safe travels in your new car!

December 12, 2023

Excellent, no pressure car buying experience. I want to thank Sameer for a quick and easy process. More

by richardgalldrywall
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Gerardo Dorantes
Dec 14, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent and pressure-free car buying experience with Sameer. Enjoy your new car, and we appreciate your trust in our dealership!

December 12, 2023

Had to wait 4weeks to schedule an oil change. Way too expensive. Don't think I will come back More

by nkass776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SVC advisor not listed here
Dec 14, 2023 -

Norm Reeves Hyundai Superstore responded

We're sorry to hear that you had a negative experience working with our service team. We aim to provide top-notch service every time and would like to discuss your experience with you. Please reach out to me at 562-405-3505 if you are willing to talk about this matter. Thank you. -Bill Stephens, General Manager.

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