Back

Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,350 Reviews

10901 East 183rd St.

Cerritos, CA

90703

Directions

By Type

Showing 3,350 reviews

December 03, 2023

Excellent service Excellent service. Delivered on everything they promised and went beyond expectations. Excellent service. Delivered on everything they promised and went beyond expectat More

by spiderlopez_66
Recommend Dealer
Yes
Employees Worked With
Saeed Naderi, Saeed Naderi
Dec 06, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent buying experience with us. We appreciate your trust and look forward to serving you in the future. Safe travels!

December 03, 2023

Fast, efficient and friendly service and staff. Service department staff was very informative of what things I needed. More

by DESERIE916
Recommend Dealer
Yes
Employees Worked With
Mohammad
Dec 06, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our fast, efficient, and friendly service. Our service department takes pride in providing informative and helpful assistance. We appreciate your business and look forward to serving you again in the future.

December 03, 2023

We are return customers and once again we experienced excellent service and customer satisfaction The sales and finance staff have been very considerate and helpful in helping with the process More

by Kapadiadipti
Recommend Dealer
Yes
Employees Worked With
Gaudulupe
December 03, 2023

World class service. I have been a repeat lease customer for 12 years. Since the original location in Cerritos. The service department is also top notch. More

by gilandsyl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sameer, Zohaib Saleem
Dec 03, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your loyalty over the past 12 years and for choosing us as your go-to dealership. We greatly appreciate your kind words about our service department and are committed to maintaining the highest standards for your continued satisfaction.

December 02, 2023

Rigo was awesome. I appreciated his relaxed personality and making sure we were happy with everything. More

by kenzi.mather
Recommend Dealer
Yes
Employees Worked With
Rigo
Dec 03, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that Rigo provided an exceptional experience for you. Your satisfaction is our priority, and we're always here to ensure your happiness with our services. Enjoy your new car!

December 02, 2023

Their internet sales program is fantastic. It was so easy to find what I wanted and know the true price. Everything was transparent and straight forward. If you're tired of games, Norm Reeves More

by jendigooooooo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyu No, Tannaz Jalilsood
Dec 03, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing Norm Reeves Hyundai Superstore! We're thrilled to hear about your fantastic experience with Tannaz and Brandon. Making car buying stress-free is our goal, and we're delighted we could exceed your expectations. We appreciate your trust in us and hope you're enjoying your new car!

December 02, 2023

Too busy. Not convenient Hard to get appointment You can never get someone on the phone More

by yfawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammed
Dec 03, 2023 -

Norm Reeves Hyundai Superstore responded

We're sorry to see that you had a disappointing experience working with our team. We strive to provide top-notch service at fair prices and do our best to keep appointment times on track. If there is anything you would like to discuss about your experience please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

December 02, 2023

Good fast and clear Everything is good The answer my questions I liked that Tank you More

by humbertomonzon1
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Gerardo Dorantes
Dec 03, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that we could provide clear and prompt service. If you ever have more questions, don't hesitate to reach out. Drive safely!

December 02, 2023

Employees very nice and efficient. Car repaired in the time frame I was told Experience was good More

by dhardy2099
Recommend Dealer
Yes
Dec 03, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team provided efficient service and got your car repaired within the expected time frame. We appreciate your trust in us!

December 02, 2023

I'm now having different issues with the car since the engine was replacement. And takes way to long for them to service the car. More

by NICHADG
Recommend Dealer
No
Employees Worked With
Mary
Dec 03, 2023 -

Norm Reeves Hyundai Superstore responded

We're sorry to hear that you are having issues with your vehicle and we would like to speak with you to discuss what the issue may be. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

...
88
...