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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,343 Reviews
Call Dealership (562) 353-4062
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10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,343 reviews

September 18, 2024

SCAM! !! LIERS!! FRAUD THEY PUSH YOU TO SIGN A PAPER WITH DECEIVING AND WRONG INFORMATION More

by bin7012001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Rodriguez
Report | Print
Sep 19, 2024 -

Norm Reeves Hyundai Superstore responded

We're concerned by your feedback, as this does not sound like the kind of customer experience we deliver at Norm Reeves Hyundai. I can assure you that we do not find the type of behavior you describe acceptable. I'd like to discuss this situation with you further. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

September 18, 2024

First of all mention the your service advisor JUAN GALLECO ...he is the most professional, courteous, knowledgeable staff of your service department, very attentive, and caring...he is the best, and More

by Serge
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JUAN Galleco
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Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, Serge. We're so happy you had a 5-star service visit with Juan! We'll make sure to share your feedback with him. Thank you!

September 18, 2024

Thanks to Mike Monji to help me get my purchase finished within couple of hours. :-) More

by motthadjiev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Monji
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

Our goal is to ensure all customers have 5-star experiences at Norm Reeves Hyundai, and we're thrilled to hear this was the case for you. Congrats on your purchase!

September 17, 2024

Dealer experience was great. We came in to look and walked out with a car. I said I’d never do that, but everything aligned and the dealer employees were great More

by justinbernabe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeid Nouri, Brandon Rodriguez
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

Hi, Justin. We're so glad our team helped you find a great car! Thank you for the positive feedback and enjoy your ride.

September 17, 2024

Alex was amazing and he went above and beyond for us during this whole process More

by hettychung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Jang
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, we appreciate the kind words about Alex and the 5-star rating!

September 17, 2024

Service was really nice. Staff was super friendly and helpful. Would definitely recommend to my friends. More

by shubhamdesh11153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike De Leon
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

It’s so rewarding to stand out for our remarkable service, and that could not have been possible without your opinion. We appreciate you for sharing your experience and giving us more reasons to feel fulfilled.

September 17, 2024

I appreciate all service from this dealership! Thank you very much for everything and highly recommend this dealership More

by jhchung0326
Recommend Dealer
Yes
Employees Worked With
Mike De Leon
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for the 5-star rating! We appreciate your business and look forward to your next visit.

September 17, 2024

Got my car serviced in a short amount of time. Service man was very nice. More

by Brctater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

We're so happy you had a 5-star service experience! Thank you for stopping by!

September 17, 2024

Excellent service and easy to negotiate fair price and deal. Lease trade in was made quick and adequate. More

by emilio071
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Jang
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

We're so happy you had a 5-star experience with us! Thank you for your glowing review and rating, and have a great day!

September 17, 2024

Great service, they respond to phone calls and requests in a timely manner. They make sure I’m taken care of More

by Emiemakiyama5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

We are happy to hear that our team delivered such efficient, top-notch service! Thank you for choosing Norm Reeves Hyundai and for sharing your recommendation of our work. See you next time!

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