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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,321 Reviews
Call Dealership (562) 353-4062
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10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,321 reviews

November 21, 2023

They had what I wanted. The whole process was quick and easy. Arthur is very honest. I would recommend him if you’re buying! Norm Reeves Hyundai has good inventory More

by admaratas1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Ortega
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November 21, 2023

It was a great experience, everyone was very helpful and kind. Would definitely recommend it! More

by joevadeburnett
Recommend Dealer
Yes
Employees Worked With
Saeed Naderi, Saeed Naderi
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November 20, 2023

Guadalupe C. . (internet sales) treated me fair and was very kind. Has has followed up with me on more than 1 occasion. More

by greg1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guadalupe Chiaverra
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Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

We appreciate your kind words and are glad to hear about your positive experience with our internet sales team. Customer satisfaction is our top priority, and we're here to assist you whenever needed. Thank you for choosing us!

November 20, 2023

My family and I only met two people Jalil and Alex so proud to have met them. please don't ask me to give a rating for others that I do not know who they are or had nothing to do with me. More

by clemus1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
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Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words about Jalil and Alex! We appreciate your feedback and are glad they provided you with a positive experience. If you ever need assistance in the future, feel free to reach out to them directly.

November 20, 2023

The customer service guy was very friendly and helpful but I had to tell him my car was still eligible for free maintenance. Otherwise he would have charged me full price. It seems that would have poppe More

by e.i.sudman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance customer service guy was very good.
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Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

We're sorry to hear about the inconvenience you experienced with our service department. We aim to provide reliable service and we apologize if this was not your experience. To discuss this matter please reach out to me Bill Stephens, General Manager at my phone number 562-405-3505 or email at bill.stephens@normreeves.com to discuss this further. Thank you.

November 20, 2023

Very handsome looking man, would rate 10 out of 10 would go again. Thank You More

by zahirjimenez069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
enrique almazan
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Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for the kind words! We're here for all your automotive needs, and we look forward to serving you again in the future. Drive safely!

November 19, 2023

Khalid was efficient, kind, prepared and not pushy. I appreciated his efficiency and preparation for our visit. More

by marquetra.swayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed Naderi, Khalid Bashir
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Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience with Khalid! We're thrilled to hear that he provided you with efficient and kind service. Your feedback is greatly appreciated, and we look forward to assisting you in the future. Safe travels!

November 19, 2023

The staffs were very kind and service time was reasonable. In this visit the waiting time was not bad. Thank you. More

by dimple2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
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Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear you had a positive experience with our staff and found the service time reasonable. Your satisfaction is our priority, and we look forward to serving you again in the future.

November 18, 2023

Fast service and nice customer service. Welcoming environment and helpful staff. Car was kept nice and clean after service. We will return ! More

by natalieolivarez66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
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Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for the kind words! We're delighted to hear about your positive experience with our service and staff. We look forward to serving you again in the future. Drive safely!

November 18, 2023

I kept trying to get a hold of the person who dealt with my vehicle but they never called me back More

by aolele_toa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Person name not listed
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

We're sorry to hear that you had a difficult time getting in such with one of our employees. Please reach out to me Bill Stephens, General Manager at my phone number 562-405-3505 or email at bill.stephens@normreeves.com to discuss this further. Thank you.

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