Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,325 Reviews
Call Dealership (562) 353-4062
View Awards

10901 East 183rd St.

Cerritos, CA

90703

Directions

By Type

Showing 3,325 reviews

November 22, 2023

Friendly, Fast, Clean Efficient Everyone was professional Grateful to have a space to charge electronic devices More

by vlittleton826
Recommend Dealer
Yes
Employees Worked With
Cynthia
Report | Print
November 22, 2023

Great overall experience, great customer service. Friendly staff. Was able to get in and out quickly would highly recommend More

by Eveesquivel90
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
November 22, 2023

Okay Their service was timely. Good service but they always schedule your appointments 2 to 3 weeks out. More

by shadesoforchids
Recommend Dealer
Yes
Report | Print
November 21, 2023

Alejandra was knowledgeable, personable, & went above & beyond to show us our options. Everyone in the dealership was kind. Thank you. More

by rigorbeverly3
Recommend Dealer
Yes
Employees Worked With
Alejandra Castillo, Alejandra Castillo
Report | Print
Nov 21, 2023 -

rigorbeverly3 responded

Alejandra was amazing. There was never a moment where we felt pressured into buying a vehicle. She took the time to answer all of our questions, and she was very patient when we wanted to see different vehicles. If we were to refer anybody to this dealership, we would 100% recommend working with Alejandra! We spent a few hours trying to make a final decision, & Alejandra was patient with us every step of the way. Thank you for our new vehicle!

November 21, 2023

They had what I wanted. The whole process was quick and easy. Arthur is very honest. I would recommend him if you’re buying! Norm Reeves Hyundai has good inventory More

by admaratas1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Ortega
Report | Print
November 21, 2023

It was a great experience, everyone was very helpful and kind. Would definitely recommend it! More

by joevadeburnett
Recommend Dealer
Yes
Employees Worked With
Saeed Naderi, Saeed Naderi
Report | Print
November 20, 2023

Guadalupe C. . (internet sales) treated me fair and was very kind. Has has followed up with me on more than 1 occasion. More

by greg1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guadalupe Chiaverra
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

We appreciate your kind words and are glad to hear about your positive experience with our internet sales team. Customer satisfaction is our top priority, and we're here to assist you whenever needed. Thank you for choosing us!

November 20, 2023

My family and I only met two people Jalil and Alex so proud to have met them. please don't ask me to give a rating for others that I do not know who they are or had nothing to do with me. More

by clemus1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words about Jalil and Alex! We appreciate your feedback and are glad they provided you with a positive experience. If you ever need assistance in the future, feel free to reach out to them directly.

November 20, 2023

The customer service guy was very friendly and helpful but I had to tell him my car was still eligible for free maintenance. Otherwise he would have charged me full price. It seems that would have poppe More

by e.i.sudman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance customer service guy was very good.
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

We're sorry to hear about the inconvenience you experienced with our service department. We aim to provide reliable service and we apologize if this was not your experience. To discuss this matter please reach out to me Bill Stephens, General Manager at my phone number 562-405-3505 or email at bill.stephens@normreeves.com to discuss this further. Thank you.

November 20, 2023

Very handsome looking man, would rate 10 out of 10 would go again. Thank You More

by zahirjimenez069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
enrique almazan
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for the kind words! We're here for all your automotive needs, and we look forward to serving you again in the future. Drive safely!

1
...
90
91
92
...
333