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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,325 Reviews
Call Dealership (562) 353-4062
View Awards

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

November 19, 2023

Khalid was efficient, kind, prepared and not pushy. I appreciated his efficiency and preparation for our visit. More

by marquetra.swayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed Naderi, Khalid Bashir
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Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience with Khalid! We're thrilled to hear that he provided you with efficient and kind service. Your feedback is greatly appreciated, and we look forward to assisting you in the future. Safe travels!

November 19, 2023

The staffs were very kind and service time was reasonable. In this visit the waiting time was not bad. Thank you. More

by dimple2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear you had a positive experience with our staff and found the service time reasonable. Your satisfaction is our priority, and we look forward to serving you again in the future.

November 18, 2023

Fast service and nice customer service. Welcoming environment and helpful staff. Car was kept nice and clean after service. We will return ! More

by natalieolivarez66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
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Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for the kind words! We're delighted to hear about your positive experience with our service and staff. We look forward to serving you again in the future. Drive safely!

November 18, 2023

I kept trying to get a hold of the person who dealt with my vehicle but they never called me back More

by aolele_toa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Person name not listed
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

We're sorry to hear that you had a difficult time getting in such with one of our employees. Please reach out to me Bill Stephens, General Manager at my phone number 562-405-3505 or email at bill.stephens@normreeves.com to discuss this further. Thank you.

November 18, 2023

Good, guick, professional 5. 5.5.5.5 what more...see you next time Thank you for you care, for your service and the time manner in which my service and upgrade was performed More

by ryamasaki72
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your fantastic review! We're thrilled to hear about your positive experience and look forward to serving you again in the future. Drive safely!

November 18, 2023

Service adviser is very attentive and he knows what he is doing. I am very satified. More

by joohak_kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan of service dept.
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that our service adviser provided you with attentive and knowledgeable assistance. Your satisfaction is our priority, and we look forward to serving you again in the future. Drive safely!

November 18, 2023

Everything went great. We were treated to an Uber to get lunch at a mall nearby. Car was done in 2 hours. We also got a free car wash complements of Norm Reeves Hyundai!! More

by serena112760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Mike De Leon
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing Norm Reeves Hyundai! We're delighted to hear that your experience was great, and we're always here to provide top-notch service. Enjoy your clean ride!

November 18, 2023

Efficient , friendly and quick Texted me for loaner, kept me up to date on status and was able to get my car and leave within 5 minutes when picking up More

by Pspanddmakes4
Recommend Dealer
Yes
Employees Worked With
Enrique
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear about your efficient and friendly experience with us. Your satisfaction is our priority, and we look forward to assisting you in the future. Drive safely!

November 18, 2023

Great customer service and communication. Mohamed Jaber had great customer service and communication. He answered all my questions and provided lots of information. More

by Kim.mcelroy
Recommend Dealer
Yes
Employees Worked With
Mohamed Jaber
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that Mohamed provided you with excellent customer service and communication. If you ever have more questions or need assistance, please don't hesitate to reach out. Drive safely!

November 17, 2023

They were very considerate and professional with my service. I was mistaken for my service for earlier time and they still honored it. More

by Tlsrnrwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're here to make your experience as smooth as possible. We appreciate your business and look forward to serving you again.

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