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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,350 Reviews
Call Dealership (562) 353-4062
View Awards

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,350 reviews

November 18, 2023

Service adviser is very attentive and he knows what he is doing. I am very satified. More

by joohak_kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan of service dept.
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that our service adviser provided you with attentive and knowledgeable assistance. Your satisfaction is our priority, and we look forward to serving you again in the future. Drive safely!

November 18, 2023

Good, guick, professional 5. 5.5.5.5 what more...see you next time Thank you for you care, for your service and the time manner in which my service and upgrade was performed More

by ryamasaki72
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your fantastic review! We're thrilled to hear about your positive experience and look forward to serving you again in the future. Drive safely!

November 18, 2023

I kept trying to get a hold of the person who dealt with my vehicle but they never called me back More

by aolele_toa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Person name not listed
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

We're sorry to hear that you had a difficult time getting in such with one of our employees. Please reach out to me Bill Stephens, General Manager at my phone number 562-405-3505 or email at bill.stephens@normreeves.com to discuss this further. Thank you.

November 18, 2023

Fast service and nice customer service. Welcoming environment and helpful staff. Car was kept nice and clean after service. We will return ! More

by natalieolivarez66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for the kind words! We're delighted to hear about your positive experience with our service and staff. We look forward to serving you again in the future. Drive safely!

November 17, 2023

They were very considerate and professional with my service. I was mistaken for my service for earlier time and they still honored it. More

by Tlsrnrwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're here to make your experience as smooth as possible. We appreciate your business and look forward to serving you again.

November 16, 2023

Great customer service! Great customer communication, my advisor was really helpful! I also love the coffee machine! More

by myrealtor.deysyKennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Jaber , Bill Stephens, Jalil Bashir
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your fantastic feedback! We're thrilled you had a great experience with our customer service and advisor. Our coffee machine is here to make your visit even more enjoyable. We look forward to serving you again!

November 16, 2023

My car was serviced in a timely manner. Maintenance was explained and price quoted. Professional staff More

by pekrapf
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with our service team! We're delighted to hear that you found our staff professional and that your car was serviced to your satisfaction. If you have any further automotive needs, don't hesitate to reach out. Safe travels!

November 15, 2023

Scott Kim was a pleasure to work with. He had amazing customer service and patience. More

by A. Dawson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Kim, Saeed Naderi
Report | Print
Nov 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're delighted to hear that Scott provided you with exceptional customer service and patience. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your business!

November 14, 2023

Es un buen servicio con un personal muy amable y dispuesto a ayudar así que mi calificación es de muy bueno More

by edgar110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 15, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We truly appreciate your feedback!

November 14, 2023

It’s super friendly. ,staff , helpful in the parts department as well. Not sure I enjoy looking at the salespersons stretched out earlobes. But, very helpful. Still not More

by User-caa64cf40a
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tannaz
Report | Print
Nov 15, 2023 -

Norm Reeves Hyundai Superstore responded

Tom, thank you for this feedback for our team. We are glad to know our team was friendly and helpful. If we can assist you again with servicing your Hyundai please let us know!

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