Norm Reeves Hyundai Superstore
Cerritos, CA
Filter Reviews by Keyword
By Type
Showing 919 service reviews
I live in Montebello and I don't mind going all the way to Cerritos to have my car serviced. Thank you Jayden for your help. Professional all the way. to Cerritos to have my car serviced. Thank you Jayden for your help. Professional all the way. More
Came in for maintenance, and overall, they are super helpful - accommodating in answering questions, prompt updates, and friendly and responsive. helpful - accommodating in answering questions, prompt updates, and friendly and responsive. More
From arrival at the dealership to paying the final bill I am treated like a customer. The work has been done correctly each time. I use Norm Reeves for my Hyundai because their mechanics have the knowledge am treated like a customer. The work has been done correctly each time. I use Norm Reeves for my Hyundai because their mechanics have the knowledge, skill and resources to do the job correctly the first time. Although cost have increased I take that as a sign of the times, I would rather pay a little more and not have to make return trips. thank you Norm Reeves. More
Bought ionic 5 in 2023 new. 6times had battery problems.jump start every time.took to dealer it’s a run around.paid for new battery in January and last week had same problem.I dr 6times had battery problems.jump start every time.took to dealer it’s a run around.paid for new battery in January and last week had same problem.I drive Lyft and every time get a customer had to jump start.last week I sent to the dealer on tow truck and they said it’s battery died again.hope the GM reads this note and check with his service department might be some action needed.even complained to Hyundai factory no response.Very sad first time bought Hyundai never recommend anyone to buy. More
This is a fantastic dealership from the top down. The GM, Bill Stephens is very honest,and has created a great culture with no pressure sales. Everyone there is on the ball and very attentive to the The GM, Bill Stephens is very honest,and has created a great culture with no pressure sales. Everyone there is on the ball and very attentive to the customers needs. I highly recommend them to anyone looking to purchase a new car or have their Hyundai or Genesis serviced. They are the Best!! More









