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Norm Reeves Hyundai Superstore - Service Center
Cerritos, CA
877 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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877 Reviews of Norm Reeves Hyundai Superstore - Service Center
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September 12, 2024
Dealer could not track the record of last service and kept asking to pay for service. Also the service technician did not ask for approval after a hour. He asked for an approval after 3 hours. The car kept asking to pay for service. Also the service technician did not ask for approval after a hour. He asked for an approval after 3 hours. The car only needed an oil change and tires rotated More
by Mlatif205
Verified Customer
September 12, 2024
This was literally my best experience ever with a dealership. I want to take a moment to send a personal shoutout to Gary Ohnesorgen—man, I can’t stress enough how much I appreciate your confidence a dealership. I want to take a moment to send a personal shoutout to Gary Ohnesorgen—man, I can’t stress enough how much I appreciate your confidence and competence. If I remain a Hyundai customer in the future, it will be because of Norm Reeves. More
by Kirill Telyatnikov
Employees Worked With
Gary Ohnesorgen
September 10, 2024
Friendly and knowledgeable staff. They offer free rides home within a certain amount of miles. They looked up my warranty and I unexpectedly received a new tire at no charge! They offer free rides home within a certain amount of miles. They looked up my warranty and I unexpectedly received a new tire at no charge! More
by 717Felicia
September 10, 2024
Quick and easy, Agent was very aware of the issue at hand also very communicative. also very communicative. More
by leana.padilla
Employees Worked With
September 07, 2024
Juan is a great service writer representative for Cerrito Hyundai Motors and he should get a Pay increase Hyundai Motors and he should get a Pay increase More
by Tommie.Dirks
September 07, 2024
It’s a nice place the people there are nice and courteous. I have no problems. courteous. I have no problems. More
by mspinkybby
September 05, 2024
Moe was amazing. Very thorough with explanations. So great about communicating throughout the process what was going on. And just a very pleasant personality, cong Very thorough with explanations. So great about communicating throughout the process what was going on. And just a very pleasant personality, congenial and relatable. My car had a software update, a tire rotation and a EV fluid flush. Additionally there were some leaves in my air filter that were removed, just in time for this heat wave - I can blast the AC now! More
by jillhitchcock1234
Employees Worked With
Moe
September 03, 2024
Courteous and helpful people. Facility is so clean and the waiting time is short. Advises us things thats need to be done to our vehicle and advised us for future maintenance sche Facility is so clean and the waiting time is short. Advises us things thats need to be done to our vehicle and advised us for future maintenance schedule. They also gave us complimentary carwash stub, which is nice. More
by eabongon
Employees Worked With
Louie Ramos and Jayden Ramirez
