
Norm Reeves Hyundai of Irving
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Guillermo Lozano's review I was treated very professionally, and without pressure from the sales person; he delivered what I had in mind and was very helpful in me understandin I was treated very professionally, and without pressure from the sales person; he delivered what I had in mind and was very helpful in me understanding the characteristics of the vehicle I was looking for. More
Happy Driver My experience with Freeman Hyundai Sales has been very good. I've not purchased a new car in many years, and the whiz-bang new generation of electron My experience with Freeman Hyundai Sales has been very good. I've not purchased a new car in many years, and the whiz-bang new generation of electronics is rather daunting to a semi-literate computer user. However, the staff at Freeman have offered to help me, just as soon as I can return for some hands-on instruction on settings and operations, as I was not able to remain long enough for a thorough introduction when I took possession. I find my Santa Fe's systems to be more intuitive than expected, and I am already enjoying driving a car that offers everything that I wanted. Comfort, convenience, and safety features are exactly what I was shopping for. I'm new to Hyundai, but I look forward to continued pleasant and professional service from Freeman, and they will find me a loyal customer. More
Recent Vehicle Purchase Success We had a great experience with our recent visit that puts my daughter in her first new vehicle. The entire experience was great. Staff and location We had a great experience with our recent visit that puts my daughter in her first new vehicle. The entire experience was great. Staff and location is friendly and professional. I appreciate this dealership. More
Oil change and tire rotation - excellent service visit This was my second service visit for my new Hyundai. I got the oil changed and the tires rotated. Customer lounge was very welcoming with quiet area f This was my second service visit for my new Hyundai. I got the oil changed and the tires rotated. Customer lounge was very welcoming with quiet area for doing some work, and complimentary coffee and fruit. More
Great Job Great job! Had a excellent time purchasing the car I wanted. She helped me understand the car and how it worked. Would recommend Freeman to others be Great job! Had a excellent time purchasing the car I wanted. She helped me understand the car and how it worked. Would recommend Freeman to others because of the great customer service provide by your team. More
I already HAVE recommended you! And the man I referred bought a new Tucson. Whether's it's the sales department or the service department, Freeman delivers. I have leased three Sonat And the man I referred bought a new Tucson. Whether's it's the sales department or the service department, Freeman delivers. I have leased three Sonatas since February, 2015. All came from Freeman. I wouldn't consider using another Hyundai dealership. More
new car purchase Easiest new car I ever bought. I utilized the internet. Jim followed up with me by phone several times until I made my decision to purchase from Free Easiest new car I ever bought. I utilized the internet. Jim followed up with me by phone several times until I made my decision to purchase from Freeman. No pressure, just staying in touch. More
BEST BUYING EXPERIENCE My sales woman made it so easy and made us feel like family. Best experience hands down verses anywhere I have ever beenin the past My sales woman made it so easy and made us feel like family. Best experience hands down verses anywhere I have ever beenin the past More
Horrible experience I brought my 2012 Hyundai Sonata purchased at Freeman Hyundai dealership and took it to the service department for repairs to serious defects when veh I brought my 2012 Hyundai Sonata purchased at Freeman Hyundai dealership and took it to the service department for repairs to serious defects when vehicle was exhibiting abnormal conditions in both steering and motor seizing. The defect is covered under manufacturers warranty and the defect/condition was reported within the warranty term. The vehicle was defective and unfit for use on public roadways. I requested a loaner vehicle and detailed estimate/repairs completed paperwork as well as the check in sheet for my vehicle. I have never received ANY voice messages (or other correspondence) from Aaron my service assistant. I did however receive a certified letter threatening to sell my 2012 Hyundai Sonata VIN KMHEC4A43CA020727 at public auction. I have sent repeated emails to the service department requesting a detailed estimate/repairs completed paperwork & update and have not received the requested paperwork. I have never encountered such disregard for a customer consumer of a large purchase such as the new vehicle which I purchased from Freeman Hyundai in 2012. I greatly regret having done business with Freeman Hyundai. Hyundai was forced to recall almost a half a million Sonata's for defective motors. They routinely denied warranty for a KNOWN defect to their theta gas engines and instead blamed the consumer across the board for lack of maintenance. Hyundai tells Sonata owners they must produce a complete set of maintenance records even though they know the Sonata engines fail regardless of owner maintenance due to the faulty rotating assembly. My experience is no different so I am left with the only recourse available to me. More
Awesome! It is always a great experience when I am at Freeman Service! The service department always treats me with respect and courtesy. I am a committed patr It is always a great experience when I am at Freeman Service! The service department always treats me with respect and courtesy. I am a committed patron! More