Norm Reeves Hyundai of Irving

Awesome Experience I had the best experience possible. I just moved from living in NY for the past eight years... which means I didn't have a car and was very new to the I had the best experience possible. I just moved from living in NY for the past eight years... which means I didn't have a car and was very new to the whole process. Larry and Max were wonderful and made everything as easy and comfortable as possible for me. More

Great service They take good care of you. If you ask for details, they seem happy to explain as much as you need. And I love the fact that they do the courtesy cl They take good care of you. If you ask for details, they seem happy to explain as much as you need. And I love the fact that they do the courtesy clean on the car without my having to ask for it -- It's just part of their service. After 20 years as a Toyota customer, I'm pretty quickly becoming a loyal Hyundai customer! More

Great sales, financing & service experience. In an era where "customer service" is predominantly an oxymoron, Freeman Hyundai gets it. I bought a 2013 Sonnata and am pleased with the car. Moreove In an era where "customer service" is predominantly an oxymoron, Freeman Hyundai gets it. I bought a 2013 Sonnata and am pleased with the car. Moreover, I had a minor issue the first week of ownership and the sales, finance & service depts. worked together to make sure I was taken care of and left a satisfied customer. And this was after an unfortunate incident where a no-fault accident left my truck totaled and me injured. It's nice to know good service still exists. Thank you! More

Terri is great! I trust her advice and recommendations. I have also worked with Angela and she is great too. I feel I can rely on either of them for sound advice. I trust her advice and recommendations. I have also worked with Angela and she is great too. I feel I can rely on either of them for sound advice. More

Disappointed in service after sale See review sent to Hyundai Several issues after sale. Lack of integrity and not much interest in helping solve issue. Too much time dealing with after See review sent to Hyundai Several issues after sale. Lack of integrity and not much interest in helping solve issue. Too much time dealing with after sales issues More

Excellent service Came in and was treated well. Introduced to many options and eventually decided on what is best for me, based on my salesman's recommendations. He was Came in and was treated well. Introduced to many options and eventually decided on what is best for me, based on my salesman's recommendations. He was really good. Excellent service from excellent company!!! More

Sona Campbell Roland was very cordial and helpful. I visited 3 other dealerships in the area and Roland's willingness to help was a big part of my decision to buy f Roland was very cordial and helpful. I visited 3 other dealerships in the area and Roland's willingness to help was a big part of my decision to buy from Freeman. More

Oil change with appointment I made an appointment and took my car in for an oil change. They greeted me and informed me of the price up front. Then I went into the waiting area. I made an appointment and took my car in for an oil change. They greeted me and informed me of the price up front. Then I went into the waiting area. It was spacious and clean with a variety of items to eat and drink both complimentary and for purchase. There was a tv showing a family friendly game show. I waited approximately an hour. My car was ready and I proceeded to be escorted to an area where my paperwork was waiting. It was explained and I paid. My car was clean, waiting and ready to go. More

Service Took my car in for service. Got my car right in found out my ac filter also needed changing. In and out of the dealership in less than an hour. Took my car in for service. Got my car right in found out my ac filter also needed changing. In and out of the dealership in less than an hour. More

Awesome So honest. So fast and kept their word. Was worth paying a lil xtra for the car to get the wonderful service. Love freemsn hyundai. So honest. So fast and kept their word. Was worth paying a lil xtra for the car to get the wonderful service. Love freemsn hyundai. More