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Norm Reeves Hyundai of Irving

Irving, TX

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Employees
Reviews
Vehicles
4.4
1,600 Reviews
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1800 E Airport Fwy

Irving, TX

75062

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Showing 1,600 reviews

December 12, 2025

Perfection from start to finish. Lou was great and explained everything. Finance people were great. More

by njcrush
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Norm Reeves Hyundai of Irving responded

From start to finish, it sounds like your visit was sprinkled with holiday magic! Lou will be thrilled to hear he helped make the process clear and straightforward. Thank you for trusting our team, and may your new car bring you lots of festive fun!

December 11, 2025

My sales person went above and beyond what was needed to make sure I had the best experience possible. I love my new santafe so much. More

by Mrsd2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zubair Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2025 -

Norm Reeves Hyundai of Irving responded

We’re so glad to hear your salesperson went above and beyond. That kind of care is exactly what helps us deck the halls around here, and knowing you’re loving your new Santa Fe makes the celebration even brighter. We hope it brings lots of comfort and joy!

December 10, 2025

We didn't want the Karr Security but the finance person said they put it on all the cars and we didn't have to pay for it. They we left and found out we were charged for it anyways. Big mixup More

by bellay001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
We didn't work with those guys
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Dec 11, 2025 -

Norm Reeves Hyundai of Irving responded

Thank you for sharing your experience with us. We understand how frustrating it can be to discover a mix-up like that after leaving the dealership. We’d be happy to review the details with you and make sure everything is clear moving forward. Please reach out to our General Manager, Chris Lark, at chris.lark@normreeves.com.

December 08, 2025

They were upfront and professional. I appreciated the salesman that worked with us, Kero. He did a great job. More

by rebecca.walther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kero Salama
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Dec 08, 2025 -

Norm Reeves Hyundai of Irving responded

Your review reads like a celebration of teamwork and clarity, Rebecca! Kero clearly made the process easy while keeping everything professional. Congratulations on your new ride!

December 07, 2025

Great dealership, much better than the competitors, they gave me a great price, great service, great people, great salesperson in Kero, while other dealerships were playing games. More

by MARKM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2025 -

Norm Reeves Hyundai of Irving responded

It’s always a win when our team can make the car-buying experience easy and rewarding. Five-star experience unlocked! If you need anything else from us, just say the word.

December 06, 2025

Pleasant and professional staff. worked hard to make the sale for an out of state buyer. More

by leetbruce
Recommend Dealer
Yes
Employees Worked With
David Bruce
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Dec 08, 2025 -

Norm Reeves Hyundai of Irving responded

Traveling for the perfect car takes dedication, and we’re thrilled our team made it feel smooth and professional. You earned this car, and we’re celebrating with you.

December 06, 2025

Worst experience and was bluffed by number of miles on the car when I thought I was getting a new car. Car already had 380 miles when was buying. I was told the new car is coming on truck and instead it w More

by gauravsoni05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Martin Trevino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zubair Ali
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2025 -

Norm Reeves Hyundai of Irving responded

Hi there, we're sorry to hear that your experience was disappointing. We regret that miscommunication hindered your experience and will use your feedback to ensure we better explain these details for future customers. Please contact our General Manager, Chris Lark, at chris.lark@normreeves.com. He would be happy to address your concerns and ensure everything is clarified.

December 06, 2025

I’m a returning customer, will not buy from any other dealership. Herman Mansel is great to work with More

by Mari Cox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herman Mansel
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Dec 08, 2025 -

Norm Reeves Hyundai of Irving responded

Mari, welcome back and thank you for sticking with us! Herman clearly knows how to make returning customers feel at home. Confetti-worthy moments like yours make us proud to have you in the Norm Reeves family!

December 06, 2025

Helped me find the perfect car for me. Arif and Sevastion were really helpful and showed me other cars similar to the ones I was interested in, and I finally picked one out of those that t More

by mehtadev01
Recommend Dealer
Yes
Employees Worked With
Arif Maknojia
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Dec 08, 2025 -

Norm Reeves Hyundai of Irving responded

We’re thrilled you found your perfect match! Arif and Sevastion clearly made exploring options fun and easy, and it sounds like the winning car found its home. So glad you walked away happy!

December 04, 2025

Very friendly and professional atmosphere Will definitely recommend to friends and family. Nice and clean More

by GKEBSEN2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Margetis
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Dec 04, 2025 -

Norm Reeves Hyundai of Irving responded

We’re thrilled you felt right at home in our friendly and professional space. Your recommendation to friends and family is the ultimate compliment! Feel free to share any favorite moments or shoutouts to the team who made it happen.

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