Norm Reeves Hyundai of Irving

Very helpful and saved us thousands My wife and I decided to bring our car to the dealership as a second opinion regarding a major repair. Ken and Pat looked over the car and advised us My wife and I decided to bring our car to the dealership as a second opinion regarding a major repair. Ken and Pat looked over the car and advised us we did not need this repair. We decided to have some other repairs done at the shop that another garage suggested. Both Ken and Pat told us they would make sure to inspect the car before they finished the repair for our safety. While it took some time the car runs like new. More

Very friendly courteous and professional a very nice experience - I am a very happy client and I know I am in the best of care with the staff working within this dealership a very nice experience - I am a very happy client and I know I am in the best of care with the staff working within this dealership More

Quick and Friendly. They were very friendly and provided fast professional service. I was in and out in around 30 minutes for an oil change. It was nice that the washed They were very friendly and provided fast professional service. I was in and out in around 30 minutes for an oil change. It was nice that the washed my vehicle as well! More

cared about my needs I arrived late due to construction and after I was there an emergency came up with one of my kids and the hurried to complete my car so I could go to I arrived late due to construction and after I was there an emergency came up with one of my kids and the hurried to complete my car so I could go to their aid. Thanks guys More

Sandee helped immensely It turns out there was a minimal amount of hail damage that wasn't evident when we purchased the car. Upon notifying the dealership, they immediately It turns out there was a minimal amount of hail damage that wasn't evident when we purchased the car. Upon notifying the dealership, they immediately provided a loaner and addressed the issues and the workmanship is perfect. I would recommend this dealership to anyone. More

Comfortable Efficient and Personable Very Helpful. Efficient and timely. Personable Only thing was if you say you washed the car it needs soap not just a rinse. Thank You Very Helpful. Efficient and timely. Personable Only thing was if you say you washed the car it needs soap not just a rinse. Thank You More

Car Service Ken is always great to work with when I bring in my car for regular service. I never have to worry about anything and he explains any extra items that Ken is always great to work with when I bring in my car for regular service. I never have to worry about anything and he explains any extra items that need to be taken care of. More

Oil Change 2016 Santa Fe I was able to get service, even though I did not have an appointment. They are thorough and checked other issues as well. I like getting what needs t I was able to get service, even though I did not have an appointment. They are thorough and checked other issues as well. I like getting what needs to be done and addressed next in writing. More

Worst guy I never want to deal One of the worst person I never want to deal again.He don’t know how to talk with the customers.I want to talk with his manager One of the worst person I never want to deal again.He don’t know how to talk with the customers.I want to talk with his manager More

Great experience, always. We needed several things done, some under warranty, 2 others that were not, 2 recall replacements, and a hose and Freon replaced for our air condition We needed several things done, some under warranty, 2 others that were not, 2 recall replacements, and a hose and Freon replaced for our air conditioner. I got lost getting there, due to highway construction and could not figure out how to get to the dealership...called them at the dealership and they directed me, stayed on the phone till I knew where I was and how to get to them! Service above and beyond that was greatly appreciated! The work was done efficiently and quickly, and was quite cost effective, costing us less than originally quoted! Everyone we dealt with was courteous, helpful, friendly, and professional! Ken Demarest was very helpful and easy to talk things over with, making our experience a really good one! Car is now running like a dream! More