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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,216 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,216 reviews

May 30, 2025

John is always great at getting me in when I need service. He's honest and I trust whatever he says about what work actually needs to be done. There are too many people trying to get what they can More

by martinez_lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We can mention exceptional-exceptional experience, exceptional customer service. We strive for excellence. The Norm Reeves Way. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 30, 2025

Dealer was fast and efficient, buying experience was pleasant, I would recommend and buy here again in the future. More

by willie.word
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Salazar-Arzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zechariah Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zion Lamas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We can mention exceptional-exceptional experience, exceptional customer service. We strive for excellence. The Norm Reeves Way. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 30, 2025

Luis was very nice and helpfull. I’m a first time buyer and Luis made the process very easy. More

by Makayla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Norm Reeves Toyota Dallas responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 30, 2025

Shelly is a great service rep. The service was professional. I have good service every time More

by lesliepooh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 30, 2025

Sergio is extremely professional and helpful. He has made the process of maintenance of my vehicle seamless. 10/10 would recommend. More

by Jennypena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 29, 2025

En realidad uno de los mejores , muy atentos , profecíonales ,muy buen servicio y dan muy buenos concejos sobre el mantenimientos del vehículo que es lo que más me gusta las explicaciones que te d More

by manuelcasanas86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Norm Reeves Toyota Dallas responded

Manuel, gracias por compartir tu experiencia positiva con el equipo de Norm Reeves Toyota Dallas. Nos alegra saber que apreciaste nuestro servicio y consejos sobre mantenimiento. ¡Esperamos verte pronto!

May 29, 2025

Excellent service, people are friendly they do a great job in my car I had to wait a little longer than usual but everything was ok. More

by claudiaamor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 29, 2025

Decided to take my Rav IV to Norm Reeves dealership after a bad experience w/Cowboy Totota. Difference in day & night as far as customer service. Have a new service rep, Carlos Lopez, that was top notch. He More

by Tpwandm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 29, 2025

The process was easy. I made an appointment last week, I showed up 10 minutes early was brought right in by John Peña and the work was completed even faster than was estim More

by Thart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 29, 2025

John Peña, very happy with the check in process of my vehicle and keeping me informed on the status of when my vehicle will be done. THANX JOHN More

by jorgemartinez1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Norm Reeves Toyota Dallas responded

Jorge, we're delighted to hear that John kept you informed and made the check-in process smooth at Norm Reeves Toyota Dallas. Thanks for sharing your experience!

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