Norm Reeves Toyota Dallas

Everyone has always been very knowledgeable, helpful, and friendly. I have been very pleased with all of my interactions with them. friendly. I have been very pleased with all of my interactions with them. More

I had a great experience with my team here. Jesus did a great job with making sure I was satisfied and Jalisa stayed late to help me leave with my car the same day. I’d for sure go back when I’ Jesus did a great job with making sure I was satisfied and Jalisa stayed late to help me leave with my car the same day. I’d for sure go back when I’m looking for a new Toyota. More

I dropped my vehicle off at your dealership Wednesday at noon for service. I’ve been a loyal customer bringing my car to you people for over a year. Yesterday (Thursday) I didn’t drive it AT ALL. The onl noon for service. I’ve been a loyal customer bringing my car to you people for over a year. Yesterday (Thursday) I didn’t drive it AT ALL. The only miles put on my car since leaving your lot were the drive straight home Wednesday night and then to work this morning (Friday). This morning I noticed a big chunk of paint MISSING from my right rear wheel, damage that was 100% NOT there when I handed you the keys. I baby this car. I’m obsessive about it. There is zero chance I did this, and at work it sits isolated, nowhere near anything that could cause it. This damage happened on YOUR watch, in YOUR care. I’m beyond xxxxxx right now. I trusted you with my vehicle and you let some technician (or whoever) scratch the xxxx out of my wheel. I want this fixed, correctly, with a factory-quality repair or a brand-new wheel, whichever you have to do to make it perfect again, and I want it done at YOUR expense, not mine. I’m extremely disappointed and frankly furious that this happened. What exactly are you going to do to make this right, and how fast are you going to do it? I’m waiting for an answer today. More

I never thought I’ll be buying a car, but with the help of Mo I was able to get the deal done I do appreciate all the effort and help, thank you Mo! of Mo I was able to get the deal done I do appreciate all the effort and help, thank you Mo! More

I have purchased three new vehicles from this dealership since 2016. Our most recent salesman was Walter, and I hope to have the chance to work with him again. Walter went above and beyond the call of duty: since 2016. Our most recent salesman was Walter, and I hope to have the chance to work with him again. Walter went above and beyond the call of duty: he tracked down the exact vehicle we wanted, and shepherded it from Toyota to Dallas, ensuring that it arrived ahead of schedule. When there was an issue with the vehicle after it arrived, Walter gave all his attention to making sure that the issue was fixed. I’ve had several good to great interactions with this dealership—in the maintenance, parts, and sales departments—but working with Walter has been the best experience yet. And the new vehicle is great! More

Have provided very good service for past fifteen years, including sales and service, which is appreciated. including sales and service, which is appreciated. More

I was in a time crunch and John worked with me. I enjoy the lounge area in the new car building. I enjoy the lounge area in the new car building. More

Walt was very helpful and knowledgeable, had a great experience. Everything was taken care of quickly. experience. Everything was taken care of quickly. More

Shelly is the best, a credit to your organization. Give her a raise! She always treats us fairly, and well. Give her a raise! She always treats us fairly, and well. More

Good fast service. .Easy to apply very helpful in getting approved and in a car. .Easy to apply very helpful in getting approved and in a car. More