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Norm Reeves Toyota Dallas

Dallas, TX

4.7
5,576 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,576 reviews

October 02, 2025

Service is good. If they have all of the correct and necessary information to communicate with clients. If you have nothing to do, the wait is comfortable, with water More

by acrisingup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
LaTris Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2025

Service was pretty clear, communication on timing was clear and at the end I was presented with what services needed to occur. No overselling on things that did not need to happen - appreciated that as w More

by noebar15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Norm Reeves Toyota Dallas responded

We’re glad you appreciated our clear communication and honest service! Thank you for choosing Norm Reeves Toyota Dallas and for sharing your experience. Safe travels!

October 01, 2025

The service time is always long. I trust the service but 2 hours for an oil change is crazy More

by riscojerika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Norm Reeves Toyota Dallas responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time. LaTris Price Customer Relations Manager latris.price@normreeves.com

October 01, 2025

I had awesome experience with the maintenance team at Norm Reeves Toyota of Dallas and Sergio Leyva.From the moment I pulled in, they were professional,Friendly,honest,about what my car needed.They expla More

by Orodna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 29, 2025

Quick and great service! The video with the update on my car is new and was very helpful and informative. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 28, 2025

The shuttle driver, Conner; and Aguilar were great. Text communication worked as it should. Yay. More

by Meli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner McMahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 28, 2025

I generally do not like the car buying experience at a normal dealer, however the people at Norm Reeves Toyota in Dallas made it as painless as possible. They are very courteous and professional. Ms. Ga More

by emory.jackson17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mimi Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 28, 2025

Prompt, friendly Easy to get to dealership and pleasant waiting area Will definitely return for service More

by Littleteach01
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Holmes
Sep 28, 2025 -

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 27, 2025

I’ve had my Toyota serviced 3 times since I bought my 2023 RAV4 at Toyota Dallas and each time I had great service. I really like this dealership!! More

by tcaccetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 26, 2025

My first experience at the dealership was terrible, but Conner made my second experience great. I look forward to working with him more in the future. More

by gary S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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