Norm Reeves Toyota Dallas

bought a 2022 4runner here sight unseen from another state. was told it had been fully serviced and front end alignment and good tires.. upon receiving this 4runner my local Toyota dealership informed m state. was told it had been fully serviced and front end alignment and good tires.. upon receiving this 4runner my local Toyota dealership informed me it needed ALL 4 new tires and front end alignment. I called Mike Emory the sales manager and he said he would get with their service department and find out what happened and would call me back . I've called him back for 2 days now and left several voice messages and he will not return nor answer my calls . Very unprofessional follow through on a deal and now I'm out $1250 for tires and alignment.. Would NOT RECOMMEND BUYING HERE as they will NOT honor their word on a deal. took advantage of an old Army vet on limited income !!!! More

Fastest most pleasant experience car buying ever! Chris and Richard were great and all friendly Chris and Richard were great and all friendly More

Karissa Carrasco , made it happen with her attention to detail, and not just selling me what she wanted, but what I was asking for she was very intentional. detail, and not just selling me what she wanted, but what I was asking for she was very intentional. More

Excelente atención amable, cordial y muy agradable nos ofreció un muy buen trato muy satisfecha gracais ofreció un muy buen trato muy satisfecha gracais More

Very helpful. Gabriel in the finance department was one of the best I have ever worked with. Gabriel in the finance department was one of the best I have ever worked with. More

I was on a car hunt journey last week, visited 4 different dealerships and none caught my eye. Once I arrived to Cowboys I was greeted with the biggest most sincere smile ever and I knew right then different dealerships and none caught my eye. Once I arrived to Cowboys I was greeted with the biggest most sincere smile ever and I knew right then and there “o yea I’m leaving with a car today”. Luis walked me through everything, his vehicle knowledge is very impressive every question I had he answered with lightning speed. The whole process took about three days due to issues I was having on my end but he was extremely patient with me. I am very satisfied with the results I got a gorgeous vehicle and a new friend. More

Best dealership I’ve ever worked with. Luis and David were awesome helping me get the car and all the paperwork situated. Will definitely be back for future vehicles. Luis and David were awesome helping me get the car and all the paperwork situated. Will definitely be back for future vehicles. More

This dealership I’ve traded with them for probably 20 years had good service and I’ve had good relations with him. The salesman that sold me these cars is an excellent sell salesman and a service lady Sh years had good service and I’ve had good relations with him. The salesman that sold me these cars is an excellent sell salesman and a service lady Shelly is the bless is a good service lady. More

Chris is a great guy to work with. He’s patient and always available to help out with the buying experience. He’s the best Sales person I have ever worked with, I highly recommend him He’s patient and always available to help out with the buying experience. He’s the best Sales person I have ever worked with, I highly recommend him and will keep going back to him. More

The dealership experience at Cowboy Toyota was great from the moment I walked through the door to when I drove off in my new Tundra. the moment I walked through the door to when I drove off in my new Tundra. More