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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,280 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,280 reviews

May 05, 2025

The only reason I continue to take my vehicle to this location is because of Antonio’s dedicated service More

by Brianagardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Norm Reeves Toyota Dallas responded

Hi Briana! We're glad to hear that Antonio's dedicated service keeps you coming back to Norm Reeves Toyota Dallas. We appreciate your loyalty and look forward to serving you again!

May 05, 2025

Octavio Mendoza was a great help. Ask for him if you need help, as well as Andres Escobar for financial help. More

by Daniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavio Mendoza
May 06, 2025 -

Norm Reeves Toyota Dallas responded

Hi Daniel, we're delighted to hear that Octavio and Andres provided you with excellent assistance at Norm Reeves Toyota Dallas. Thanks for the shout-out! Safe travels!

May 05, 2025

I was so surprised by the level of care and ease the process was! Yaela is the real deal and helps people. More

by Xdesignerxone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Norm Reeves Toyota Dallas responded

Hi! We're delighted to hear that Yaela provided you with such a smooth and caring experience at Norm Reeves Toyota Dallas! Thank you for sharing your positive feedback.

May 05, 2025

Fast, reliable service. The service provided was fast and reliable as always. The service provided was fast and reliable, and Carlos was extremely helpful as always. More

by ROLANDO_BARCO
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Lopez
May 06, 2025 -

Norm Reeves Toyota Dallas responded

Hi Rolando! Thank you for sharing your experience with us at Norm Reeves Toyota Dallas! We're glad to hear that Carlos and our team provided fast and reliable service. We appreciate your feedback and look forward to serving you again in the future!

May 04, 2025

I brought in my 2017 Avalon for a safety recall and told Carlos I wanted nothing else done but all the safety recalls. He asked to do more a second time, and I repeated to just perform the several safety re More

by james@gaskin.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us. It's disappointing to hear about the miscommunication regarding the safety recalls and additional maintenance suggestions, as well as the lack of follow-up from Carlos. We strive to provide clear communication and thorough service, so I apologize that we fell short in this instance. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly at your convenience. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

May 03, 2025

Great dealership! !! Thank you Octavio Mendoza and team for your patience! It was a great car buying experience 🩷 More

by ana.glz87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavio Mendoza
May 05, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that Octavio Mendoza and our team made your car-buying experience a great one at Norm Reeves Toyota Dallas! Thank you for choosing us, and enjoy your new vehicle!

May 03, 2025

It was Fast and helpful. Pedro was great and attentive. I love my sienna platinum More

by marina_s03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for trusting Pedro & the Norm Reeves Toyota Dallas team with your business! We're thrilled to hear you're loving your Sienna Platinum and hope we have the privilege of working with you again in the future!

May 03, 2025

I Was very impressed from a to z. I am glad my purchase was made there. More

by hoping7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Asmus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride! - The Norm Reeves Toyota Dallas Team

May 02, 2025

It’s a great place to do business with. I’m glad I bought my vehicle there. More

by JOHNHBRIGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Norm Reeves Toyota Dallas responded

John, thank you for trusting the Norm Reeves Toyota Dallas team with your automotive needs! We're grateful for your support and look forward to seeing you at your next visit!

May 02, 2025

Very friendly and professional. I had an appointment, and the car was ready and in good shape when I arrived. Thanks More

by smt221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Asmus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that our team at Norm Reeves Toyota Dallas provided friendly and professional service. We appreciate your feedback and look forward to serving you again in the future!

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