Norm Reeves Toyota Dallas

It is very evident that Cowboy Toyota values their customers by their honest and above board way of doing business. customers by their honest and above board way of doing business. More

Excellent services. Bobbie is always friendly and knowledgeable. I was in and out in about an hour. Bobbie is always friendly and knowledgeable. I was in and out in about an hour. More

Execte servicio desde el primer dia que vine me atendio muy bien y hiso todo lo posible para ayudarme a obtener mi credito muy bien y hiso todo lo posible para ayudarme a obtener mi credito More

If I could give a lower rating I would. Poor customer service. I called from the road trying to get my newly leased car into service as it was showing engine check and the battery was leaki Poor customer service. I called from the road trying to get my newly leased car into service as it was showing engine check and the battery was leaking fluid after less than a year of ownership. But that's the real issue. The lackluster interest on the part of the Cowboy Toyota service department, and especially the manager who called me back left a whole lot to be desired. From his voice, the manager could have cared less. He was simply making the return call because he was required to but there were no ideas forthcoming about how Cowboy Toyota could help me. So my car sits unused in my driveway until I can return from travel and take it in. Once this lease is up, I am NEVER leasing or buy from this dealership. I hope others who read my review will hear the authentic frustration in my words. I've had it. I'd rather buy or lease a car anywhere but from this joke of place. The irony is that I personally know the American executives of Toyota, the real car company. While they really don't have anything to do with dealerships (per se), I think they might care that this dealership is driving away potential buyers of their product and may be damaging their reputation. I was born in Dallas, have roots here but have traveled the world my whole life helping businesses improve. These people at cowboy Toyota have gotten cocky and sloppy. I don't know if its post Covid, or they just don't care, but there is no empathy or service orientation AT ALL. So to the future buyer, beware. More

Luis helped me purchase my first vehicle and made the process easy and enjoyable! If you are in the market for a new or preowned car, give him a call, you won't regret it! Thank you, Luis and Cowboy Toyo process easy and enjoyable! If you are in the market for a new or preowned car, give him a call, you won't regret it! Thank you, Luis and Cowboy Toyota, for helping me through the car buying process. More

David was super helpful, was able to get me the truck I was looking for my son 10/10! was looking for my son 10/10! More

David was very helpful, he was great at showing and explaining everything, recommend as your salesman explaining everything, recommend as your salesman More

Nate was very responsive and communicative. He made sure I got everything I needed and working with him was very easy and convenient! Great customer service! He made sure I got everything I needed and working with him was very easy and convenient! Great customer service! More

Always a great experience at Cowboy Toyota. I would come back again to purchase a vehicle. I would come back again to purchase a vehicle. More

The dealership has been good to us for service since we moved here. This is our first car buy experience here in TX and Cowboy Toyota has done a great job working with making the buy as best they can moved here. This is our first car buy experience here in TX and Cowboy Toyota has done a great job working with making the buy as best they can More