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Norm Reeves Toyota Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
5,157 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,157 reviews

March 15, 2022

Be careful of this dealer. I came in to negotiate a vehicle. The price was 21.6K. While I was negotiating they said the price was increasing 2K that day if I did not buy the ca More

by pimejohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl Hardiman
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Apr 01, 2022 -

Norm Reeves Toyota Dallas responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Tobias Fulton tfulton@cowboytoyota.com Bob Cannon bcannon@cowboytoyota.com

March 15, 2022

I got a good price and loan rate for financing this car. Thank Scott for finding my wish car in our first met, so I can pick up my car at the second time. More

by jacob.chao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Breaud, Scott Henderson
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Mar 16, 2022 -

Norm Reeves Toyota Dallas responded

Thank you so much for your wonderful review, Jacob! We are thrilled that Scott had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Cowboy Toyota!

March 14, 2022

Excellent attention, Monica is very kind, I am happy not only for getting my car but also for the attention received. More

by heidyayala.25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
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Mar 15, 2022 -

Norm Reeves Toyota Dallas responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Monica could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 13, 2022

The most honest woman I’ve ever experienced she was straight and to the point and gave me a great deal… she’s very sweet aswell! More

by Mikah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann
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Mar 14, 2022 -

Norm Reeves Toyota Dallas responded

Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Mikah, and it was a pleasure having you at the dealership. We appreciate your review!

March 13, 2022

Excellent service and all dealerships should be this good! Appreciate the extra mile by washing my Lexus! More

by prairiedog55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BOBBIE ADKINS
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Mar 14, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 13, 2022

The dealer promptly greeted me. they took my information on my truck. then they set up my 25,000 service. More

by pescadorconmoscas
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BOBBIE ADKINS
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Mar 14, 2022 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

March 12, 2022

Monica was very helpful and knowledgeable. She did her best to help us get what we wanted and we left very happy with our new car. More

by Cynthia Olvera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
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Mar 14, 2022 -

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Cynthia, for choosing Cowboy Toyota!

March 12, 2022

Mil gracias por el apoyo a para conseguir nuestro carro que queríamos y era lo que buscábamos gracias por su atención nos vamos muy contentos Gracias por todo aquí estaremos con nuestros pagos al corrient More

by Claudia de León
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
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Mar 14, 2022 -

Norm Reeves Toyota Dallas responded

Thank you so much for choosing Cowboy Toyota! Congrats on your new purchase, Claudia, and let us know if we can be of any more assistance!

March 12, 2022

Once again these guy's go out of their way to make my experience great. Jacob is my service advisor & he ROCKS!!!! I definitely recommend these guy's!!! More

by boz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JACOB FEGRAEUS
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Mar 14, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

Mar 14, 2022 -

boz responded

These guys are awesome!!!!!

March 12, 2022

Muy amable y muy atenta monica Nos ayudo bastante gracias seremos clientes frecuentes de toyota. Gracias! More

by chrisibarra.ci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
Report | Print
Mar 14, 2022 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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