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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,297 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,297 reviews

August 11, 2021

Cowboy Toyota was great! Nate and staff got me approved pretty quickly. The entire process was a lot shorter than I thought it would be. I’m a first time car buyer and they made it easy for me. More

by munozzach97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Henderson, Nate Asmus
Aug 11, 2021 -

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

August 11, 2021

This was only my second time in the service department to get my vehicle taken care of and it was just as good as last time. Carlos got me taken care quickly and made sure everything was covered with me. G More

by KDealy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Norm Reeves Toyota Dallas responded

It's great to hear that Carlos and the team were able to help you out and that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cowboy Toyota!

August 09, 2021

I purchased a Tacoma recently and have now purchased multiple vehicles from Cowboy and with Liane Mann. The experience has always been fantastic. Liane has been able to find exactly what I’m looking for More

by bctam
Recommend Dealer
Yes
Employees Worked With
Liane Mann, Richard Breaud
Aug 09, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Liane and Richard and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 09, 2021

Great sevice. Liane Mann was soo sweet and made me feel really comfortable. It had been 18 years since I purchased a new car. The 2004 Toyota Corolla I purchased 18 years ago, lasted me well. I wouldn't ow More

by Ms. P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann, Richard Breaud
Aug 09, 2021 -

Norm Reeves Toyota Dallas responded

Thanks for leaving us a review! Customer service is always our number one priority, and we're happy to hear that Liane met your expectations. We hope you love your new Corolla as much as your last one! Please let us know if there's anything else we can help you with.

August 08, 2021

Great service and friendly people. Called for a service appointment and they made it very efficient for us to get the car in and out quickly. More

by C Bassett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
Aug 08, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 08, 2021

all the staff were very friendly and polite, the agent very considerate and friendly was very fast service, all the staff very friendly. Excellent customer service. More

by Jijon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2021 -

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us a five-star review. We sincerely value your business and look forward to your next visit.

August 05, 2021

Service Advisor Leesha Barnes is friendly, knowledgeable and helpful. Leesha would walk you through every detail of your vehicle's maintenance needs. More

by Simon
Recommend Dealer
Yes
Employees Worked With
LEESHA BARNES
Aug 05, 2021 -

Norm Reeves Toyota Dallas responded

Thank you, Simon, we appreciate your business and our team looks forward to serving you again soon!

August 04, 2021

I spent $4000 on a down payment only for the vehicle not to have floor mats included. Said no the vehicle come without floor mats very customer service after the purchase. More

by Emily
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Ruiz Blas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2021 -

Norm Reeves Toyota Dallas responded

Emily, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Tobias Fulton tfulton@cowboytoyota.com Bob Cannon bcannon@cowboytoyota.com

August 04, 2021

Bob Cannon and DJ Jones went above and beyond to help get me into my dream vehicle. I could not be happier with the experience I had at Cowboy Toyota. I will be highly recommending this dealership and salesp More

by M. Montoya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "DJ" Jones
Aug 04, 2021 -

Norm Reeves Toyota Dallas responded

Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience with both Bob and David. It was a pleasure having you at the dealership. We appreciate your five-star review! Congratulations on the purchase of your dream vehicle!

August 03, 2021

Excellent service department.Everyone is very Excellent service department. Everyone is very helpful. Justin Auchter is exceptional service Drive Manager Keep up the good work. More

by shm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota, your feedback and rating mean a lot to us. We're glad Justin was able to help, and we hope to see you again!

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