Back

Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,284 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
Contact Dealership

9525 E R L Thornton Fwy

Dallas, TX

75228

Directions

By Type

Showing 5,284 reviews

June 16, 2021

I recently worked with Billy at Cowboy Toyota and I was impressed with his straight forward, no pressure approach. The facility is clean and it’s obvious Cowboy Toyota takes pride in their business. Will d More

by againes245
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud
Jun 16, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that Billy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 16, 2021

I was dreading buying a car as my experience in the past with this was stressful. My mind is changed! Billy Goss at Cowboy Toyota made the process very easy and painless. He answered questions I didn't know More

by Adrienne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Norm Reeves Toyota Dallas responded

Adrienne, thank you so much for your wonderful review! We are thrilled that Billy had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Cowboy Toyota!

June 15, 2021

We will always buy our vehicles from Cowboy. The staff always goes above and beyond to ensure a fantastic experience. Liane made sure I was very informed as to the operation of my new truck and made sure More

by avguy3037
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann
Jun 15, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! Liane and all of us at Cowboy Toyota are glad to have you as a customer.

June 15, 2021

This is our 2nd Toyota Camry that we’ve purchased from this dealership, different sales person but same customer service if not better. Thanks Nate!! More

by Paortiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Hernandez , Nate Asmus
Jun 15, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for your loyal business! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nate and the team met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

June 14, 2021

Bobby Adkins should be a sales representative I would buy a car from her in a heartbeat!!! She is the nicest person ever!! Thanks Bobby More

by Raul Marban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BOBBIE ADKINS
Jun 14, 2021 -

Norm Reeves Toyota Dallas responded

Thank you, Raul, for taking the time to share your thoughts on working with Bobbie. We're glad to hear she delivered such a great experience!

Jun 14, 2021 -

Raul Marban responded

🙌🏼

June 14, 2021

David Ruiz made purchasing my car a breeze. He was helpful, very polite and was able to get me a great deal on my car! More

by elijah0975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with David and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 13, 2021

Best service you could get from Monica. She is amazing!! I definitely recommend coming to toyota of Rowlett to buy you next venture. Yay yay More

by Nawfix123
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
Jun 14, 2021 -

Norm Reeves Toyota Dallas responded

It's great to hear that Monica was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Cowboy Toyota!

June 12, 2021

David and his finance team are awesome got me approved for the first time buying a car! I will recommend my family and friendo over to Cowboy Toyota More

by mg4806015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Norm Reeves Toyota Dallas responded

It's fantastic to hear that David provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

June 11, 2021

We had a wonderful experience with Cowboy Toyota. Liane was courteous a very responsive. This was a great car buying experience. Would recommend your dealership to a friend. More

by MichaelB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Adam’s , Liane Mann
Jun 11, 2021 -

Norm Reeves Toyota Dallas responded

Michael, thank you for your business and this review. We're happy to hear Liane and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 11, 2021

From out of town use to good service didn't have part after apt was made had to come back no greeting had to get own help just poor management you all could use training from customer service specialists More

by Beca4b1tgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BOBBIE ADKINS
Jun 28, 2021 -

Norm Reeves Toyota Dallas responded

Beca, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Tobias Fulton tfulton@cowboytoyota.com Bob Cannon bcannon@cowboytoyota.com

...
311
...