Back

Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,062 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
Contact Dealership

9525 E R L Thornton Fwy

Dallas, TX

75228

Directions

By Type

Showing 6,062 reviews

August 08, 2021

all the staff were very friendly and polite, the agent very considerate and friendly was very fast service, all the staff very friendly. Excellent customer service. More

by Jijon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2021 -

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us a five-star review. We sincerely value your business and look forward to your next visit.

August 05, 2021

Service Advisor Leesha Barnes is friendly, knowledgeable and helpful. Leesha would walk you through every detail of your vehicle's maintenance needs. More

by Simon
Recommend Dealer
Yes
Employees Worked With
LEESHA BARNES
Aug 05, 2021 -

Norm Reeves Toyota Dallas responded

Thank you, Simon, we appreciate your business and our team looks forward to serving you again soon!

August 04, 2021

I spent $4000 on a down payment only for the vehicle not to have floor mats included. Said no the vehicle come without floor mats very customer service after the purchase. More

by Emily
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Ruiz Blas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Norm Reeves Toyota Dallas responded

Emily, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Tobias Fulton tfulton@cowboytoyota.com Bob Cannon bcannon@cowboytoyota.com

Aug 22, 2021 -

Norm Reeves Toyota Dallas responded

Emily, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Tobias Fulton tfulton@cowboytoyota.com Bob Cannon bcannon@cowboytoyota.com

August 04, 2021

Bob Cannon and DJ Jones went above and beyond to help get me into my dream vehicle. I could not be happier with the experience I had at Cowboy Toyota. I will be highly recommending this dealership and salesp More

by M. Montoya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "DJ" Jones
Aug 04, 2021 -

Norm Reeves Toyota Dallas responded

Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience with both Bob and David. It was a pleasure having you at the dealership. We appreciate your five-star review! Congratulations on the purchase of your dream vehicle!

August 03, 2021

Excellent service department.Everyone is very Excellent service department. Everyone is very helpful. Justin Auchter is exceptional service Drive Manager Keep up the good work. More

by shm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
Aug 04, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota, your feedback and rating mean a lot to us. We're glad Justin was able to help, and we hope to see you again!

August 02, 2021

We came in to rest drive a Highlander. I called Shelly in the service dept to let her know we were coming.. Liane was waiting for us . She was very friendly and showed us to the car after getting copies of More

by terriblackmon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liane Mann, Richard Breaud
Aug 02, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We hope you'll continue to enjoy your new Venza!

August 01, 2021

I want to thank Mr. Scott for a good attentive service and assistance on the process of my purchase very satisfy with the service. Thank you More

by paulina.nunezvov14
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
Aug 02, 2021 -

Norm Reeves Toyota Dallas responded

Paulina, Thank you so much for choosing Cowboy Toyota! Congrats on your new purchase, and let Scott know if we can be of any more assistance!

August 01, 2021

Kenneth is the best! Love Cowboy Toyota. Our family has now purchased three cars from Cowboy Toyota and will continue to purchase cars in the future from this dealership. More

by MHO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
Aug 02, 2021 -

Norm Reeves Toyota Dallas responded

It's great to hear that Kenneth was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Cowboy Toyota!

August 01, 2021

Scott was patient, kind, and made my overall experience wonderful. I’m glad that I got to work with him. Thank you for all your hard work today, Scott! More

by Haimi Kay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
Aug 01, 2021 -

Norm Reeves Toyota Dallas responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

July 31, 2021

It is an very much pleasant experience buying a car in Cowboy Toyota, particularly for the reasonable price and impressive service. Thanks Scott Henderso, I am very happy buying a car with your service! More

by Xin.zhao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
Aug 01, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with Scott and the rest of our team. We're glad to hear we delivered such a great experience!

...
379
...