
Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Smooth process! Scott was great, process didn't take long although I had to come back after the weekend as the truck I wanted wasn't in stock. Scott was super frie Scott was great, process didn't take long although I had to come back after the weekend as the truck I wanted wasn't in stock. Scott was super friendly and pretty laid back, no pressure at all on anything. Richard in finance was super helpful as well, even went out of his way to call the regional Toyota rep about the tire/wheel package and if it would cover aftermarket wheels! More
Outstanding customer service Justin is the man! He always takes good care of my Highlander and my Corolla. He helps me make good maintenance choices and gives good options. Justin is the man! He always takes good care of my Highlander and my Corolla. He helps me make good maintenance choices and gives good options. More
Countless options out there for service but I always choose Cowboy Toyota and Justin because they always treat me right. Thanks again for you continued professionalism. choose Cowboy Toyota and Justin because they always treat me right. Thanks again for you continued professionalism. More
Excellent customer service This was our first time using Cowboy Toyota for service and we had a great experience. Carlos was very professional and had us in and out right on ti This was our first time using Cowboy Toyota for service and we had a great experience. Carlos was very professional and had us in and out right on time. More
Going above and beyond I had a planned maintenance for my 2018 CHR. The morning of the appointment, my car would not start. I called Carlos Lopez and he took care of me. I had a planned maintenance for my 2018 CHR. The morning of the appointment, my car would not start. I called Carlos Lopez and he took care of me. Carlos determined that the battery was dead and would not hold a charge. Seeing that the car was still under warranty, Carlos arranged for a tow truck to come to my house a retrieve the vehicle for the scheduled maintenance and then sent a driver to pick me up once everything was taken cared of. Customer care is very important to my family and I, as we are a Toyota family. Thank you Carlos for looking after us. More
20K Mile Service Best Dealership to buy a vehicle and get it serviced!! The service Department is always organized and efficient. The customer service is top shelf. T Best Dealership to buy a vehicle and get it serviced!! The service Department is always organized and efficient. The customer service is top shelf. Thanks for the fast turnaround!!! More
Rodney made it super easy and super smooth. He helped my kids and I pull off a Christmas surprise for my wife!! Thank you Again Rodney! It was a hit! kids and I pull off a Christmas surprise for my wife!! Thank you Again Rodney! It was a hit! More
Working with Mr. Houston was very positive. He was professional, expedient and was intent on finding my desired vehicle. I personally don’t think I was paid the appropriate amount for my trade/in and professional, expedient and was intent on finding my desired vehicle. I personally don’t think I was paid the appropriate amount for my trade/in and I overpaid for my new vehicle. But I want to emphasize that working with Mr Houston was respectful and professional. More
Very nice visits every time I take my car for maintenance, usually pretty fast. A little advise, it would be very nice if Toyota would buy some toys that could keep children entertained while t maintenance, usually pretty fast. A little advise, it would be very nice if Toyota would buy some toys that could keep children entertained while the parents or grandparents wait for their cars to be serviced. Other dealerships has them and it makes a difference 😊 More
Always the best experience. I am always treated with respect and professionalism. Everyone goes above and beyond to ensure that my experience is exceptional everytime. Both my vehicles are from this dea respect and professionalism. Everyone goes above and beyond to ensure that my experience is exceptional everytime. Both my vehicles are from this dealership and even though I don't live close to the dealership anymore I drive the extra miles to shop and get my service where I am treated like family. More