Norm Reeves Toyota Dallas

No haggle and very accommodating They let us test drive numerous vehicles to decide what we wanted. They ended up trading with another dealer to get the exact model and color. They we They let us test drive numerous vehicles to decide what we wanted. They ended up trading with another dealer to get the exact model and color. They were able to answer every question or concern we had with patience and helpfulness. We didn’t haggle over price at all. They gave us fair value for trade in on first round and even came down on the new car without us asking. I never had to ask for a money change at all. Pedro Flores (sales) set excellent expectations on pricing and with everything in general. Richard Breaud (finance) was able to answer our concerns easily and didn’t push us on “extras” that usually they try to sell us. He gave us the options and let us decide. Not pushy! Very happy with the experience we had. More

Great 2019 Rav4 purchasing experience at Cowboy Toyota Great experience working with Karen in purchasing our 2019 Rav4! Karen went out of her way to help us find just the right vehicle with features we wan Great experience working with Karen in purchasing our 2019 Rav4! Karen went out of her way to help us find just the right vehicle with features we wanted at the right price. Ask for Karen in Sales and Shelley for post purchase service and you will be glad you did. They provide you with outstanding customer service and follow up, treating you like cherished family. More

Oh Happy Day Went in for a Toyota CHR, but they didn’t have the color I wanted. There was a 2019, Rav 4, bright blue, in the bay that my husband and I kept staring Went in for a Toyota CHR, but they didn’t have the color I wanted. There was a 2019, Rav 4, bright blue, in the bay that my husband and I kept staring at. Test drive the Rav 4 & liked the visibility from all windows on the inside. Lot better visibility on the inside than the CHR. Also liked the automatic lift on the back. I kept going back and forth on two vehicles and colors driving poor Karen nuts. She was patient & I purchased the vehicle I truly needed & wanted. 👍👌🥰 More

Toyota 4Runner Purchased a 4Runner from these guys about a month ago. These guys provided a great experience. From the owner Bob to Richard in finance and Scott in s Purchased a 4Runner from these guys about a month ago. These guys provided a great experience. From the owner Bob to Richard in finance and Scott in sales, every touch point along the way was handled with the focus on my experience. Would gladly go back to these guys when it’s time for a new vehicle. More

Excellent experience! From the original phone call to exiting the dealership with our new car, we were treated fantastic! Billy Goss was the most knowledgeable sales perso From the original phone call to exiting the dealership with our new car, we were treated fantastic! Billy Goss was the most knowledgeable sales person I've ever dealt with. We knew we wanted to test drive 2 styles of vehicles (Rav4 and the Highlander) to compare and see how they would fit in our budget. We drove the Highlander first and we knew it was the one. He went ahead and showed us the Rav4 which would have been a great "back up" plan if we needed to step down on price, but after driving the Highlander, we knew it was what we wanted. The price of the vehicle was never an issue... we actually sat down on the computer together and searched for vehicles comparable and Cowboy Toyota was literally the lowest price on Auto Trader within the 200 miler radius. Well, there WAS one that was 1000 bucks cheaper but had 10,000 extra miles on it and was 185 miles away... We knew what we wanted for our trade in, and never told him. The price he came back with exceeded our expectation and we were pleased. It was near closing time when Billy returned from the sales tower and they had based their payment range on an interest rate we felt we could do better than on our own. We discussed the Rav4 price range to easily fall in our budget, but we let him know we really wanted the Highlander at this time. We sat down once again on the computer and he pulled up an interest calculator and we went over several scenarios and how they would effect the payment. We were very close, mostly dependent on the interest. We left the dealership not knowing whether or not we were even going to buy the vehicle under the circumstances and needed time to think. I text Billy that evening and told him if he could get the terms we requested within an interest point either way, we would come and sign. This is the kicker... He called me the next day and said he was able to get the deal done. I knew the interest rate would most likely be on the high end of what we had discussed. I was prepared for it. At the signing, I asked what percent they were able to get, and it was actually 1.6 LESS than the low end of what I agreed to on the text. They could have jacked with the percent to make a little more and did not. In the finance, we were explained all of the "extras" we could opt for and what they covered, and how much they cost. Very informative and led us to opt for an extended warranty. Billy executed the delivery with a smile, answering all our questions, helping us set up our phones, guiding us through all of the new features, even opened our manual to put a sticky note on the important things we may need to reference in the future. Cowboy Toyota is a great dealership and Billy Goss is the epitome of "salesman" Excellence. More

Great sales team to work with; ask for Billy Goss We purchased a new car Saturday January 5,2019. We drove down from McKinney (40 minute drive) because the price was great. Our salesman Billy Goss was We purchased a new car Saturday January 5,2019. We drove down from McKinney (40 minute drive) because the price was great. Our salesman Billy Goss was friendly, professional and easy to work with. He was open and forthright as we worked through pricing and financing. As financing was doing their thing in the back, Billy kept working for us getting the car ready and gassed up. By the time I signed the paperwork, we walked out and into our new car. One of the easiest negotiations and purchases we have experienced. If you’re looking for a Toyota, is highly recommend the team at Cowboy Toyota (Billy Goss sales, Richard Breaud financing) from wherever you are in then meteoplex, the drive is worth it. ask for salesman Billy Goss. He will take care of you! More

Happy Grandma Pedro was great took care of this old woman from step one. Told him what I needed and he did it. I will also do service here, loved that he introduced Pedro was great took care of this old woman from step one. Told him what I needed and he did it. I will also do service here, loved that he introduced me to service. More

Karen is awesome! I didn't end up purchasing with Karen, but that's not her fault. I was requesting a very hard to find Tundra with certain specs and at a certain price I didn't end up purchasing with Karen, but that's not her fault. I was requesting a very hard to find Tundra with certain specs and at a certain price. Karen bent over backwards to accommodate me even going as far as looking at trucks coming in to the port which hadn't yet arrived in inventory. Karen communicated with me every step of the way. The only reason I didn't purchase with her is because another dealership just happened to have one with the spec's I wanted and had it in inventory. Like everyone else on here says.. GO SEE KAREN! More

Amazing! D.J was amazing! He helped my Son have the best buying experience ever! We highly recommend him and will refer all of our friends. Thank you so much! D.J was amazing! He helped my Son have the best buying experience ever! We highly recommend him and will refer all of our friends. Thank you so much! More

First used car buying experience As a first time car buyer, I did not know what to expect at a dealership. Chris Farmer and Ahmad at Cowboy Toyota were friendly, gracious, and walked As a first time car buyer, I did not know what to expect at a dealership. Chris Farmer and Ahmad at Cowboy Toyota were friendly, gracious, and walked me through every step of the search and finance process. I will definitely recommend them and the dealership to potential buyers, and I will come back to Cowboy Toyota for future purchases. More