Norm Reeves Toyota Dallas

Third Purchase Picked up the third Sienna that I've purchased from Cowboy yesterday. As always, the experience was smooth and pleasant. Karen Schlatterer was my sa Picked up the third Sienna that I've purchased from Cowboy yesterday. As always, the experience was smooth and pleasant. Karen Schlatterer was my salesperson - she helped me get the vehicle I wanted at a the price point I was going for, What keeps bringing me back to Cowboy is the superior customer care and service I receive from Cowboy's service department and my go-to woman, Shelly Jacowski. Shelly has been my Service Manager for all 3 Sienna's. I trust her implicitly; she makes sure my Siennas have been kept in tip top mechanical shape & when I tell her something is "off" she checks it out because she knows I know my car. More

Maintenance They have an excellent quality of service! I love coming here because they know how to take care of me in any situation I may have for the car. The st They have an excellent quality of service! I love coming here because they know how to take care of me in any situation I may have for the car. The staff is just amazing! More

Extraordinary I just want to give recognition to Justin Archer and Sheila Jackson for their excellent service each time I visit for service to my vehicle. They bot I just want to give recognition to Justin Archer and Sheila Jackson for their excellent service each time I visit for service to my vehicle. They both always ensure that my needs are met with my vehicle and make sure they keep me posted on issue surrounding my vehicle. The time promised is always the time I get my car back finished give or take some time, but they have kept me posted. I enjoy going there for service as they make me feel superior and they both do a superior job. Thank you Justin and Sheila! I appreciate you! More

Excellent Gaby helped me a lot..excellent person she knows everything about car thanks Gaby..to choose right car for me..see you next time bye Gaby helped me a lot..excellent person she knows everything about car thanks Gaby..to choose right car for me..see you next time bye More

Great service This is the first time l buy new car through internet, even my friends and relatives have no experience. In the beginning I still asked myself, did I This is the first time l buy new car through internet, even my friends and relatives have no experience. In the beginning I still asked myself, did I do the right thing to buy a car 250 miles away from a person I never see. Is he honest? Is there any risk? After contacted Aaron Nelson several times through e-mails,phone and messages I gradually trust him,finally down the deal, every procedure was smoothly as I bought from local dealer before. If any suggestions I can say is both sides must be honest and trust each other.Thanks Aaron all My family love the car. More

very professional A few calls a couple of texts and a email. And my car was in my driveway in 2 days and one of those days was a sunday! A few calls a couple of texts and a email. And my car was in my driveway in 2 days and one of those days was a sunday! More

Great Customer Service I have been bringing my 2005 Avalon in for service to Cowboy Toyota for years. It's nice to be greeted by Shelly Jackowski as she remembers me. She I have been bringing my 2005 Avalon in for service to Cowboy Toyota for years. It's nice to be greeted by Shelly Jackowski as she remembers me. She resolves any issues that I may have with care. If she sees that I am not satisfied, she will go the extra effort to resolve my doubts. More

Service Excelence! Shelly Jackowski got me in and out in very short time even though she said it could take up to two hours. I took my Camry for it's 5,000 mile service Shelly Jackowski got me in and out in very short time even though she said it could take up to two hours. I took my Camry for it's 5,000 mile service with no appointment and she took care of me like family. She is always so personable! Her level of service to the customer is always above expectations! She is a true asset to the company. More

Good review 9/16/17 Very pleasant experience with Scott Henderson. Great experience in the finance department as well. Feldman in finance was extremely nice and helpful. Very pleasant experience with Scott Henderson. Great experience in the finance department as well. Feldman in finance was extremely nice and helpful. Will purchase my next car here. More

Shelly Jackowski is the excellent and professional service. I have a 2006 Toyota Camry, always serviced by Shelly since I bought it new. I drive long distance from NE Washington DC, and West to California fo I have a 2006 Toyota Camry, always serviced by Shelly since I bought it new. I drive long distance from NE Washington DC, and West to California for numerous time. Now I have 24,000 miles, and never a problem. She recommends all the need service to the car. I also have my son's Toyota Matrix to have Shelly do the recommended maintenance. More