Norm Reeves Toyota Dallas

Very good experience No haggle regarding price, got good price was given a good price without wasting time. Very customer friendly Completed entire process in very sho No haggle regarding price, got good price was given a good price without wasting time. Very customer friendly Completed entire process in very short time More

Owner and salesman This has been one of the most informative, honest and courtest experience in getting a car I have ever had. Cowboy Toyota owner Robert Cannon was very This has been one of the most informative, honest and courtest experience in getting a car I have ever had. Cowboy Toyota owner Robert Cannon was very accessible and interactive in helping to get us the best deal. Our salesman Davis Stevens has a tremendous ability to convey in laymens terms the elements of the pros and cons of the vehicle and finance in the deal. I feel I found not just a good honest salesman but also a friend. More

15K service I was able to pull right up to the drive with no appointment and get my truck in and done with little wait time. Took good care of my time and my truc I was able to pull right up to the drive with no appointment and get my truck in and done with little wait time. Took good care of my time and my truck More

Carlos Ramirez ***** I've been going here for almost 2 years! Love this place! Carlos Ramirez always takes great care of me! They're always super friendly. I've been going here for almost 2 years! Love this place! Carlos Ramirez always takes great care of me! They're always super friendly. More

Oil Change I forgot to make a reservation for service and just pulled into the dealership. Cowboy Toyota got my car in timely, and back out within a very short I forgot to make a reservation for service and just pulled into the dealership. Cowboy Toyota got my car in timely, and back out within a very short period of time. This dealership and service manager is Always courteous and efficient. More

Outstanding buying experience! I was in the market for a new 4-Runner Limited, David Stevens my salesperson was fantastic! The staff found the exact vehicle I was looking for and ma I was in the market for a new 4-Runner Limited, David Stevens my salesperson was fantastic! The staff found the exact vehicle I was looking for and made arrangements to have it transported to the dealership; the whole process was completely effortless and the staff was very friendly and helpful. More

Excellent Service!! While having my vehicle serviced, I received the best customer service from Mr. Carlos Ramirez! He's the best person to see for your Toyota!! While having my vehicle serviced, I received the best customer service from Mr. Carlos Ramirez! He's the best person to see for your Toyota!! More

They took the time - and the responsibility! Driving along not doing a thing when all of a sudden my car lurched, started making awful noises and had little acceleration or breaking. I limped up Driving along not doing a thing when all of a sudden my car lurched, started making awful noises and had little acceleration or breaking. I limped up to the dealership, where service people poured out the door to see what was wrong. They had the car for several days and had to take the engine apart to find the problem. End result: a bracket in the oil cap had broken off and fallen into the engine. The dealership test drove the car repeatedly to make sure that all was well after it was repaired, provided me with a loaner car for the time they had my car - and because it appeared that the problem was a result of the oil change they had done, they assumed all responsibility - no charge for all the work they did. They were concerned, patient with my mild hysteria [this happened the weekend of my daughter's wedding!] and apologetic. I cannot ask for more than that! More

rating The customer service was great couldn't ask for a better team. They were all nice and friendly.My sales man Dave Stevens was awesome!!! The customer service was great couldn't ask for a better team. They were all nice and friendly.My sales man Dave Stevens was awesome!!! More

Exceptional customer service! Our car buying experience from start to finish was truly outstanding. I have bought many cars in my life, and the customer service at this dealership Our car buying experience from start to finish was truly outstanding. I have bought many cars in my life, and the customer service at this dealership was impressive. Liane Mann's ability to listen to her customers, attention to all the details, and willingness to go "above and beyond" place her at the top of her class. Everyone we dealt with at this dealership was professional, no-pressure, and very customer-oriented. More