Norm Reeves Toyota Dallas

GREAT EXPERIENCE - Service & New Car Sales I have been a Cowboy service customer for several years. Shelly Jacowski is the BEST. I connected with Liane Mann on December 29th to purchase a ne I have been a Cowboy service customer for several years. Shelly Jacowski is the BEST. I connected with Liane Mann on December 29th to purchase a new Avalon. Liane is FABULOUS! I told her what I was looking for and within a couple of hours I had a new car. Liane made the process simple from start to finish. She provided excellent service. She sat in the car with me to explain how all the bells and whistles work. I am very happy with my new Avalon and the experience working with Liane, Shelly and Cowboy Toyota! More

Billy Goss This gentleman was amazing. Honest and full of integrity and smiles. Give him a call! He went above and beyond to make our experience great. Falann This gentleman was amazing. Honest and full of integrity and smiles. Give him a call! He went above and beyond to make our experience great. Falanna was incredible! A woman who knows the business. Thanks for taking the time to explain the nitty gritty. More

Cowboy experience I've bought 4 cars from billy and will be buying all future vehicles from him.he is very professional and made my time there well spent I've bought 4 cars from billy and will be buying all future vehicles from him.he is very professional and made my time there well spent More

Best price and the deal was there when I arrived! Robert Schultz is a very straight shooter. He emailed me the purchase price and it was exactly the same when I got to the dealer ($500 less than my ne Robert Schultz is a very straight shooter. He emailed me the purchase price and it was exactly the same when I got to the dealer ($500 less than my next closest price). Since I was buying a Tundra it was great to work with someone the really knows the truck. Robert is a Tundra Expert as trained by Toyota and had answers to all my questions about lift kits, tires, rims, etc. Highly recommended. More

Best deal and best customer service I was very satisfied with the quality and timeliness of the deal I got. I recommend Robert Schultz and Cowboy Toyota. I traveled from New Mexico and I was very satisfied with the quality and timeliness of the deal I got. I recommend Robert Schultz and Cowboy Toyota. I traveled from New Mexico and still saved money. They worked hard for my business. I felt like my satisfaction was a priority. More

Thanks Ed! Ed made the whole process super easy and spent time to help us understand all the settings in our cars. Best car buying experience we've ever had! Ed made the whole process super easy and spent time to help us understand all the settings in our cars. Best car buying experience we've ever had! More

Much improved in past year GLAD to see such good Customer service is back. I have been a Toyota customer since 1996 starting in Houston with fantastic A-1 experience. On moving GLAD to see such good Customer service is back. I have been a Toyota customer since 1996 starting in Houston with fantastic A-1 experience. On moving to Dallas we tried various dealers settling on Cowboy for sales and GREAT service. Something may have occurred because our go to service guy was gone, other service guys treated you as a number etc and as recent as a service about 3 months back I was ready to drive further for simply a better attitude and promises to be kept. BUT Last week wow - Justin restored my faith. I needed a service and wasn't sure how big it was - he filled me in. I had to run home to get my laptop so I could work while I waited the one hour or so. He booked me in so when I get back my 4 runner was whisked straight in. Service was completed in less than an hour. Cowboy you have my restored my faith. Love the sales team too! More

GREATNESS My husband and I came in to upgrade to a 2015. Everyone from start to finish was great. Very friendly, helpful and very personable. Everything was exp My husband and I came in to upgrade to a 2015. Everyone from start to finish was great. Very friendly, helpful and very personable. Everything was explained to us completely and my husband and I are extremely happy with our experience with Cowboy Toyota. David Stevens was very professional and friendly and he made this experience a very good one. We told David what we wanted and he made sure we got it. Good Job Everyone!!! More

Customer Service Experience It's a pleasure to write a review of the experience I had with Cowboy Toyota. I needed a special key for my Corolla and Ed Giraldo was GREAT in assis It's a pleasure to write a review of the experience I had with Cowboy Toyota. I needed a special key for my Corolla and Ed Giraldo was GREAT in assisting me to obtain the key. He is a 100% customer oriented salesman. Yes I would come back for a new and would ask for Ed because of his knowledge, his sales experience and genuine interest in his customers. More

Expert Saleman We cannot praise Cowboy Toyota enough and especially Ed Giraldo for his help in making our experience so seamless! Thanks to Ed and all the wonderful We cannot praise Cowboy Toyota enough and especially Ed Giraldo for his help in making our experience so seamless! Thanks to Ed and all the wonderful folks at Cowboy Toyota. I now have a beautiful Toyota Corolla that looks like a Lexis and he has the best truck ever! A 4-door Toyota Tacoma! We are 100% pleased. More