Norm Reeves Toyota Dallas

Great experience Ed was great to work with and did a wonderful job getting me exactly what I was looking for. We are not related but I would highly recommend him Ed was great to work with and did a wonderful job getting me exactly what I was looking for. We are not related but I would highly recommend him More

Great experience! My husband and I went to our home town Toyota dealership last week and found a car we wanted. The service and professionalism was terrible so we walk My husband and I went to our home town Toyota dealership last week and found a car we wanted. The service and professionalism was terrible so we walked away. We called Cowboy Toyota/Scott Henderson as soon as we left the parking lot. Scott is exactly what you are looking for in a salesman. He works with you and does a great job at selling his cars!! We left with a great car the first time we met him face to face. I couldn't be happier!! More

Attention To Detail After receiving 3 calls from the used car area and offered the ability to trade my 2012 Prius for approximately the same payment I decided to have a l After receiving 3 calls from the used car area and offered the ability to trade my 2012 Prius for approximately the same payment I decided to have a look. Robert Schultz handled the complete transaction and Richard in finance assisted in the final paperwork. Robert listened to all my questions, helped me to understand how I could purchase a 2014 Prius with my trade in, and created a comfort level that made me have confidence in my decision. I will say without a doubt Robert's "attention to detail" and sincerity sealed the deal and put me in a beautiful new 2014 Prius with extra features my 2012 did not have. Thank you Robert for the professional experience ! More

Ask for Scott Henderson - HE'S THE BEST! My husband and I went into the dealership to ask some questions about my 2013 used Corolla that we had bought 10 months ago at another place. Well, Mr My husband and I went into the dealership to ask some questions about my 2013 used Corolla that we had bought 10 months ago at another place. Well, Mr. Scott Henderson was the first person to welcome us and from the very first moment this was an amazingly wonderful experience! He answered all our questions and then began answering all of our concerns. To make a long story, short, we got out about two hours later with a brand new 2014 Corolla, a much better and more beautiful model than the one we had and we will continue to pay EXACTLY THE SAME AMOUNT as we were paying for the older used car!!! To us Mr. Henderson is a fantastic, super friendly and very knowledgeable person!!! If you ever go to COWBOY TOYOTA, ask for Scott Henderson. He's just got to be THE BEST! Thanks Scott, we're more than very grateful! Camille Gaudier More

Karen's Customer Service was outstanding Karen treated me with the utmost respect and truly went over and above expectations. i would recommend her to any one wanting to by a Toyota or a qual Karen treated me with the utmost respect and truly went over and above expectations. i would recommend her to any one wanting to by a Toyota or a quality used car. My experience with left me felling like what she stated was what she meant, no gimmicks. More

Excellent service Karen was very straight forward and not pushy. She did everything to make sure we were well taking care of. We will definitely be back. Karen was very straight forward and not pushy. She did everything to make sure we were well taking care of. We will definitely be back. More

Thank you Karen! When I decided it was time to purchase a new vehicle, I did my research and decided on a Prius. The problem was they were priced about $3,000 more tha When I decided it was time to purchase a new vehicle, I did my research and decided on a Prius. The problem was they were priced about $3,000 more than I was determined to pay for a new vehicle. Before I crossed the Prius off my list, I decided to get an internet quote. Another dealership replied numerous times but didn’t confirm the quote with a specific vehicle. Karen’s quote was right where I needed to be, she confirmed it with a VIN and the vehicle was on the lot. I set a time to test drive the next day. When we got to Cowboy Toyota, we found out the vehicle she quoted had just been sold. Karen assured me she could get another vehicle with all the same features for the same price quoted and she did. I can honestly say, I was treated with respect and recommend Cowboy Toyota to anyone looking for a new vehicle. More

Great experience! My fiance and I had a great experience with Rodney and James. I shopped online to find the right car, and when I emailed them, they were very helpful My fiance and I had a great experience with Rodney and James. I shopped online to find the right car, and when I emailed them, they were very helpful in giving me all the information online. So when I went into the dealership it was a test drive, sign some papers, and the car was ours. More

Karen, the Best I used an internet buying service to shop for a 2014 Toyota Avalon. Through the service, I was matched with four dealers in the Dallas area; and, aft I used an internet buying service to shop for a 2014 Toyota Avalon. Through the service, I was matched with four dealers in the Dallas area; and, after selecting an option that gave these dealers my contact information, I heard from all four. From the beginning, Karen Schlatterer of Cowboy Toyota, Dallas, had the most competitive price, and, I enjoyed working with her the most. She was informative and persistent without being pushy, and, gave me "room" to make a decision, which was, frankly, easy. She found my vehicle (only one that matched what I wanted existed in a 5-state area); made the contacts necessary to get it; then, when she learned there was a potential issue with it, carefully and exhaustively gave me information I needed so I could make a final decision about this vehicle. I will say that if you are going to trade in a car as a part of your deal, no matter where you go, do your homework, in advance. But, this is not Karen's issue, or a criticism, just a word to the wise. Karen was personable, knowledgeable, respectful, and appeared to genuinely enjoy helping me get what I wanted. She was a 5-Star joy work with. If you are in the market for a new Toyota, talk to Karen. I have confidence in recommending her and telling you that she will treat you right. More

This is for Scott Henderson I had called to this dealership and ask the operator if I can talk to a nice and honest salesman. I was referred to Scott Henderson. I Like the way he I had called to this dealership and ask the operator if I can talk to a nice and honest salesman. I was referred to Scott Henderson. I Like the way he treated CUSTOMERS, Friendly, very educated and knows exactly how to performed his job. He show me all the way on how to work on everything in the new Runner. Thanks Scott, I appreciate the help you had shared me. Ms Asuncion Gallowqay More