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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.3
942 Reviews

942 Reviews of Norm Reeves Toyota Dallas - Service Center

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June 09, 2020

Car Maintenance I have always received excellent service at this dealership. Shelly Jackowski has always given me professional customer service, and I totally trust h More

by happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We are so happy to hear that you always receive excellent customer service from Shelly. Thank you for allowing the Service Department at Cowboy Toyota to take good care of your car.

June 09, 2020

Shelley is always very professional and friendly. She always greets you with a smile, understands your time is valuable, great to follow up on any issues or questions. Shelley and the service department More

by dj
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for your kind words about your car buying and service experiences at Cowboy Toyota. We are glad we meet your expectations in sales and service and look forward to many more visits. We appreciate your recommendation.

June 08, 2020

Great service The service person was very knowledgeable and very informative. Saved us time and money and gave us information we where not aware of. Would really re More

by rlg214_714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEESHA BARNES
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your recommendation of our Service Department at Cowboy Toyota. We are glad that you received great customer service.

June 08, 2020

Great service team Always a pleasure to work with service and administration staff at Cowboy Toyota. I purchased my vehicle from another dealership and when I moved back More

by Joseph Huch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JACOB FEGRAEUS
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you found our Service Department at Cowboy Toyota to have your vehicle serviced. We look forward to taking care of your vehicle again when needed.

June 08, 2020

Excellent!!! Shelley is very professional and has an excellent personality! I have been coming to see her for over a decade, and will continue to do so. More

by tmr123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your loyalty to Shelly and Cowboy Toyota. We look forward to taking good care of your vehicle many more times in the future.

June 05, 2020

18month maintenance Always please with the service I receive when I bring my vehicle to have it service. Thank you for having a wonderful on board and providing such grea More

by mlaboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad to hear that you always receive great customer service in our Service Department. Cowboy Toyota wants to take good care of your vehicle each and every time.

June 05, 2020

Shelly has always been professional and has a great personality. She’s great at her job and is the reason why I continue to come back for all my vehicle maintenance repairs. More

by Cspringer
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your loyalty to Shelly and Cowboy Toyota. We will always take good care of your vehicle in our Service Department.

June 05, 2020

Cowboy Toyota is excellent mainly because of Shelley Jackowski. Thank you for A++ service. We will continue to be loyal customers always. Thank you a More

by Tricia ault
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

Cowboy Toyota wants to thank you for being loyal customers. We are glad that you always receive excellent customer service from Shelly.

June 05, 2020

Wonderful STAFF throughout DEALERSHIP!!!Every PERSON was Wonderful STAFF throughout DEALERSHIP!!! Every PERSON was very polite & PROFESSIONAL!!! Ten STARS ALWAYS👍🏾✝️😎 EVERY VISIT since purchased Toyot More

by Watts
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David "DJ" Jones
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words about your customer service experiences at Cowboy Toyota. We will continue to take good care of your 4Runner and any other vehicles.

June 02, 2020

Avalon maintenance Service manager met me as I drove into bay, took my comments and promised to check the Avalon and Change oil. The car cam back washed and was in grea More

by pdwilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you received top notch customer service from our Service Department. Thank you for coming to Cowboy Toyota and we look forward to servicing your vehicle next time.

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