Back

Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.3
951 Reviews

951 Reviews of Norm Reeves Toyota Dallas - Service Center

Sort by
January 30, 2020

Always a Great Experience I'm always treated very well at Cowboy Toyota. The service is excellent and the prices are good, based on what I get for my dollar. Highly recommend t More

by Lawrence Standifer Stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that you always receive excellent service at Cowboy Toyota. Thank you for your recommendation. See you next time!

January 30, 2020

Fast service Very fast professional service every time I visit to get my car serviced. Staff is always friendly and knowledgable. I'll be back again, Thank you! More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you always receive professional service when having your vehicle serviced at Cowboy Toyota. We look forward to seeing you next time. Thank you.

January 28, 2020

AWESOME From start to finish it was easy, all around good experience from check in to check out even though my truck was not purchased from there More

by SandyM777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember names
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

We are happy to know that you received all around great service in our Service Department. Cowboy Toyota would love to earn your business when you are ready for your next vehicle purchase. Thank you.

January 27, 2020

Thank you Shelly J. for always making sure that everything is done to “perfection” with my vehicle. Shelly J. is an amazing Service Manager and a great asset for your company. More

by JFine
Recommend Dealer
Yes
Employees Worked With
Andrea George-Carrington
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

We are happy to know that Shelly always provides you wonderful customer service. Thank you for bringing your vehicle to Cowboy Toyota for service.

January 26, 2020

As always, Shelly took great care of me; service was prompt and fair, as she does a fantastic job of informing the customer during the process. More

by rmheath
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that Shelly always provides great customer service. Thank you for coming to Cowboy Toyota for servicing of your vehicle.

January 25, 2020

The best dealership in Dallas!!! The service is speedy and fast. The price is right. The lounge area is clean with donuts and coffee. A plus service. More

by lornatexas
Recommend Dealer
Yes
Employees Worked With
Jacob and julia, David "DJ" Jones
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for calling us the best dealership in Dallas! We are glad you receive A+ service in our Service Department.

January 25, 2020

Shelley Jakowski and Justin Auchter always take great care of me and my cars. I drive past several Toyota dealerships and service departments to get to Cowboy Toyota because I know I am in excellent han More

by Sharon123
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Jakowski
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate you coming the extra distance to our Service Department at Cowboy Toyota. We are happy to know that Shelly and Justin always provide awesome customer service.

January 24, 2020

Good, Fast Service Scheduled service. In and out quickly. Always appreciate our Service Adviser, Shelly. Have been working with her for years. Office staff was friendly More

by pmasoftware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Jan 29, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that Shelly always provides great customer service. Thank you for continuing to come to Cowboy Toyota for service of your vehicle.

January 24, 2020

Cowboy ROCKS!!! Every time I go in for service I'm treated like family. They are always accommodating. If I need a loaner car, no problem.Jacob presents the service/g More

by boz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob & Shelley, Tobias Fulton
Jan 29, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad to hear that you feel like you are treated like family in the Service Department at Cowboy Toyota. We appreciate knowing that Jacob always provides great customer service.

January 23, 2020

Shelly is the best!!! I had Shelly Jackowski as my Service rep since i bought my car in 2005. She has always worked with me, getting me in and out in a timely manner and More

by wahoola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Jan 29, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for your kind words about your continued great customer experience with Shelly in the Cowboy Toyota Service Department. We are glad you wouldn't have anyone else take care of your car. See you next time!

...
83
...