Norm Reeves Toyota San Diego

Very polite people. Very nice facility. Just would Very polite people. Very nice facility. Just would have been nice when I called to make the appointment if they had told me how long it would have Very polite people. Very nice facility. Just would have been nice when I called to make the appointment if they had told me how long it would have taken so I could have chosen an appointment time when there was someone to pick me up so I wouldn’t have had to wait for 5 hours. More

Fantastic service as I always that’s why I bought 3 new cars there and been with them forever . Excellent !!! Always on time and very polite personal . cars there and been with them forever . Excellent !!! Always on time and very polite personal . More

Get service and friendly. They take the time to answer your questions and concerns. I was able to get an appointment very quickly. Thank guys! your questions and concerns. I was able to get an appointment very quickly. Thank guys! More

Took care of my issue, it took 3 days to fix problem. I would rather have it fixed than coming back later. Appreciate their thoroughness. would rather have it fixed than coming back later. Appreciate their thoroughness. More

I’m from Otay Ranch area don’t mind driving a few extra miles. Great service good people. Will buy my next new car there no question. miles. Great service good people. Will buy my next new car there no question. More

Your service adviser Robert is a very rude guy. This guy shouldn’t be working with customer. No customer service at all. Tried to get a pro rate for the battery that was replaced there in your dealership bu shouldn’t be working with customer. No customer service at all. Tried to get a pro rate for the battery that was replaced there in your dealership but he didn’t want to help me and left me without saying anything. More

Good service, and on time, only i asked to change the address as it is. Changed but when i received the after work paperwork i noticed it is the old address meaning its not changed address as it is. Changed but when i received the after work paperwork i noticed it is the old address meaning its not changed More

Service department staff are amazingly helpful, The Toyota San Diego service department staff are amazingly helpful, professional, and knowledgeable. They've kept my Prius in tip-top shape for over The Toyota San Diego service department staff are amazingly helpful, professional, and knowledgeable. They've kept my Prius in tip-top shape for over 10 years. The service department waiting area is spacious and comfortable and there's an on-site snack bar. A co-worker highly recommended this service department and I'm so glad that she did. I'm definitely Toyota for Life. More

If you’re looking to sell your vehicle I highly recommend paying them a visit. Erica was super helpful and flexible. She worked well with me and gave me the best price for my Cadillac. There was NO pressure paying them a visit. Erica was super helpful and flexible. She worked well with me and gave me the best price for my Cadillac. There was NO pressure to sell or trade in my vehicle. She was communicative, friendly and made the whole experience easy. I was very comfortable and felt relieved after my visit as I have been looking to get rid of the car to start new. They will work with you on pricing and provide competitive numbers. Overall a comfortable experience. More

Amazing service by Javier Hernandez! I came in as a walk in and he was able to help me get my car fixed quickly! He went over what my car needed for my next visit. Kept me updated while my car was being wor in and he was able to help me get my car fixed quickly! He went over what my car needed for my next visit. Kept me updated while my car was being worked on. One of the best service advisors! Thank you again Javier! More