Norm Reeves Toyota San Diego

Not happy. Mixup occurred, turning my one hour oil change into a two hour and ten minute wait. When I called to make the appointment, I specifically asked for the earliest available appointment so I could ge into a two hour and ten minute wait. When I called to make the appointment, I specifically asked for the earliest available appointment so I could get the car back in time to run another errand before my wife needed the car. This set me back a one week More

It was my 1st time getting my vehicle serviced at this location. Fantastic service provided by Jessica Herrerías! My car was ready in less time than quoted which is always great! I will be back again! location. Fantastic service provided by Jessica Herrerías! My car was ready in less time than quoted which is always great! I will be back again! More

I made a last minute appointment to get my truck serviced. Denise and Bobby took very good care of me. This dealership has amazing service and a very friendly staff. serviced. Denise and Bobby took very good care of me. This dealership has amazing service and a very friendly staff. More

Good work in the time they estimated. Free shuttle to and from the rental car place made things alot easier. Very minimal hassle. Overall I'm satisfied. from the rental car place made things alot easier. Very minimal hassle. Overall I'm satisfied. More

Came in for my car first maintenance and everyone was so friendly and helpful. Car was in and out fast. This was my first best experience in a car dealer after trying other dealers. Kuddos to the service de friendly and helpful. Car was in and out fast. This was my first best experience in a car dealer after trying other dealers. Kuddos to the service department. More

Service department San Diego Toyota dealership is the best. Q Holt is the BEST ! Always helpful with any questions I might have. 13 years coming to this service depart San Diego Toyota dealership is the best. Q Holt is the BEST ! Always helpful with any questions I might have. 13 years coming to this service department More

Q was my service tech and he greeted me with a smile and explained all the options available for service. He arranged a shuttle driver for me and when I returned to pick up my car, he thoroughly reviewed al explained all the options available for service. He arranged a shuttle driver for me and when I returned to pick up my car, he thoroughly reviewed all completed work and provided his business card for future appointments. More

Q is super helpful always patient and answers all my questions. Also keeps me informed and helps me to know what to look out for. questions. Also keeps me informed and helps me to know what to look out for. More

They always know my name & have the history of my car. I wish that maintenance cost less, but at least the work is always done well. wish that maintenance cost less, but at least the work is always done well. More

Long-time customer I have been using the service department at this dealership (previously Toyota of San Diego) since moving to San Diego in 2006. While I've always bee I have been using the service department at this dealership (previously Toyota of San Diego) since moving to San Diego in 2006. While I've always been satisfied with the workmanship of the service department, Javier Hernandez my service advisor is the #1 reason why I am a long-time customer. He always has my best interest in mind regarding needed service and pricing. There is a sense of trust and confidence in his advice. Aside from service-related discussion, Javier has a great personality, is outgoing and takes time to chat. He's an invaluable asset to this dealership. More