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Norm Reeves Toyota San Diego
San Diego, CA
482 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 482 reviews
December 06, 2019
Excellent courteous service. Q Holt is the best! All employees have always treated me extremely well. It’s one of the reasons I’ve been driving a Toyota for over 27 years. employees have always treated me extremely well. It’s one of the reasons I’ve been driving a Toyota for over 27 years. More
by wohlwend7
Employees Worked With
I’ve been with Q Holt for more than 27 years. One of my considerations for ALWAYS getting a Toyota is that I wouldn’t dream of losing Q as my service advisor. He is the best!!!!
December 06, 2019
Have using this dealership for years, since I moved back to San Diego. I have always been satisfied, and this last service was no exception. Blake was a pleasure to deal with. A customer for life. to San Diego. I have always been satisfied, and this last service was no exception. Blake was a pleasure to deal with. A customer for life. More
by sweiser123
Employees Worked With
Blake Hudson
December 06, 2019
Jessica helped me out in service , she was amazing. Very professional. The best service by far. Everyone there is friendly. Also Michelle in the snack area made sure my 5yr olds hot chocolate was kid temper professional. The best service by far. Everyone there is friendly. Also Michelle in the snack area made sure my 5yr olds hot chocolate was kid temperature and not too hot. I love this place! More
by Veezee
Employees Worked With
Jessica and Michelle
December 03, 2019
Waste of time If you want to go to a dealership that specializes in wasting your time and creating an illusion of false hope then this place is for you. Horrible cu If you want to go to a dealership that specializes in wasting your time and creating an illusion of false hope then this place is for you. Horrible customer service overall. More
by Norm Reeves
Employees Worked With
Eli Rubio
November 29, 2019
We have always had good service at this location. Prompt and professional maintenance has always been done on our vehicles. We needed to get a rental vehicle during our last visit, and everything was hand and professional maintenance has always been done on our vehicles. We needed to get a rental vehicle during our last visit, and everything was handled very well. More
by rhaeseker
Employees Worked With
Javier Hernandez
November 25, 2019
Went for a free manufactured recall, got out from there with 2 front new tires and oil changed. Stephen Shapley was very honest and friendly!!! Thank you! with 2 front new tires and oil changed. Stephen Shapley was very honest and friendly!!! Thank you! More
by mirandasara53
Employees Worked With
Stephen Shapley
November 20, 2019
On Saturday my oil light came on when I was going to work. After work I went to Nom Reeves Toyota. Waited on by Robert Farr. I worked with him before, always helpful and easy deal with. Even though work. After work I went to Nom Reeves Toyota. Waited on by Robert Farr. I worked with him before, always helpful and easy deal with. Even though I came in around 3:30pm and they close at 5:00pm. He said no problem getting the oil change. Since I bought my tires here they did a free tire rotation. I didn’t have to wait that long. Robert is good to work with and he gets the job done. More
by Mr. Avery
Employees Worked With
Robert Farr
November 17, 2019
My service has been excellent. My only issue has been the intermittent radio misuse. I’ve had the same issue documented for years but no resolution. Now I’m far out of warranty so I imagine they can fix it a intermittent radio misuse. I’ve had the same issue documented for years but no resolution. Now I’m far out of warranty so I imagine they can fix it at a small price. More
by kmiller
Employees Worked With
Sal
November 13, 2019
I’ve been coming to Norm Reeves Toyota San Diego for many years. Excellent customer service every time I’ve brought my car in for service. Very professional. years. Excellent customer service every time I’ve brought my car in for service. Very professional. More
by gec
Employees Worked With
Blake Hudson, 2 shuttle drivers (not sure of their names)
