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Norm Reeves Toyota San Diego

San Diego, CA

4.5
486 Reviews

5910 Mission Gorge Road

San Diego, CA

92120

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Showing 486 reviews

April 26, 2019

Always excellent service This place is top notch, they always make me feel at home, like dealing with family, John Levy always explains everything and is very professional. More

by Jdwise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levy
Apr 29, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for taking the time to give us a 5 star rating and positive review, Jdwise!

April 25, 2019

great service and positive, courteous attitude of employees Went in for a Toyota recall service. I love the professional, articulate service advisor. She gave me time estimate and details of what would be done More

by prius driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise (service advisor), Luis (shuttle driver)
Apr 26, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for taking the time to give us a 5 star rating and positive review! We're happy to hear you had a great experience with our service department!

April 22, 2019

Outstanding customer service at a great price I'm always greated with a smile and a friendly handshake whenever I go to Norm Reeves Toyota. Not only do I never receive any hassles, they always cut More

by AndrewAbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Farr
Apr 23, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for the positive feedback and 5 star rating, Andrew!

April 16, 2019

Great service! Every time I come in to get my car serviced John Levy makes sure to get me in and out in a timely fashion and always tells me what is important to tak More

by Steve0315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levy
Apr 17, 2019 -

Norm Reeves Toyota San Diego responded

We really appreciate you taking the time to share about your experience and the 5 star rating, Steve!!

April 16, 2019

Good Service Blake was very helpful and professional. Definitely better service than you can expect from an average representative. Toyota is always customer focus More

by justreview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake
Apr 17, 2019 -

Norm Reeves Toyota San Diego responded

We really appreciate the 5 stars and great review!

April 14, 2019

Good, bad and ugly The whole process seemed like it was going to be short. The staff are great, and it’s a very nice place to hang out at. But the one service that I hav More

by EPQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Hernadaze
Apr 15, 2019 -

Norm Reeves Toyota San Diego responded

We really appreciate the positive feedback!!

April 11, 2019

Best Service Advisor Ever! I have been servicing my 2012 Prius at Toyota San Diego for 7 years now and the biggest reason why is John Levy...Best Service Advisor Ever! John is d More

by StevenS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levy
Apr 12, 2019 -

Norm Reeves Toyota San Diego responded

We are so happy to hear your experience at our dealership was a great one! Thanks for taking the time to share about your experience and the 5 star rating, Steven!

April 10, 2019

Good service team Took my car in for a recall service. The service team was thorough in explaining the process and accurate with the amount of time it would take. More

by Vhijii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 11, 2019 -

Norm Reeves Toyota San Diego responded

We appreciate the 5 star rating and positive feedback!

April 09, 2019

Service of my 1993 Toyota Camry Incredible & efficient service from Service Writer Stephen & Tech Frank. I felt so special receiving this personalized service. My Camry runs like it More

by Chica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen, Frank
Apr 10, 2019 -

Norm Reeves Toyota San Diego responded

We really appreciate the 5 stars and great review, Chica!

April 08, 2019

Excellent Customer Service My advisor Denise was the BEST. Friendly, efficient. Had a great experience. Will always recommend this place for purchase or repair of Cars. 🚙 🚘🚖. More

by Johnnio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Baez
Apr 09, 2019 -

Norm Reeves Toyota San Diego responded

We really appreciate the 5 star rating and great review, Johnnio!!

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