Norm Reeves Toyota San Diego

Deliver what you promise I bought a car from Toyota San Diego couple of weeks ago and the left passenger side door had two dents and when we were doing the purchase our sales I bought a car from Toyota San Diego couple of weeks ago and the left passenger side door had two dents and when we were doing the purchase our sales agent said that they will fix it. When we called to follow up, the sales person (Sergi) said to bring it on Friday as the tech who fix dents (third party) will be there all morning. My husband took the car and they took it and see if they can fix it. Well they came back saying that they won't be able to fix it because it will cost a lot for the dealership, However; they brought it back worse than when they took it. Now it has a big hole in the door where they tried to fix the dents, and now they are saying that they are not responsible to fix that whole. I will never go back to this dealership anymore. I also use this dealership to do my oil change in my Lexus. I will take my business elsewhere. Not cool at ALL!!!! More

Dealer markup over MSRP Asking 2,500+ over MSRP for a 4runner. Even other dealerships said this was a "shady" business practice. Take your business elsewhere, as PLENTY of d Asking 2,500+ over MSRP for a 4runner. Even other dealerships said this was a "shady" business practice. Take your business elsewhere, as PLENTY of dealers will sell at (and usually BELOW!) MSRP. I found the exact same car at another dealer nearby, and purchased it. No hassle, no xxxxxxx mark-up. More

Service beyond compare John is great, he always has a smile on his face and he laughs at my jokes. But most importantly, he offers suggestions on the care of my truck and re John is great, he always has a smile on his face and he laughs at my jokes. But most importantly, he offers suggestions on the care of my truck and really cares about my experience. More

Great dealership Ira was a very competent, thorough sales person with a very pleasant personality. We felt very comfortable dealing with him. Ira and Larry were grea Ira was a very competent, thorough sales person with a very pleasant personality. We felt very comfortable dealing with him. Ira and Larry were great people I felt they were more than fair and I feel we got a great deal. An exceptional experience all the way around. I will definitely be back to Toyota San Diego for our next car. A truck!It was ready to go when I was, spit shiny clean with a full tank of gas. What more could I ask for?Was the nicest Toyota dealership Ive seen very clean with great coffee which was appreciated. More

STAY THE xxxx AWAY FROM HERE After more than a week of stringing me along, the car that I was told (multiple times) I had first shot at had been sold to someone else without anyon After more than a week of stringing me along, the car that I was told (multiple times) I had first shot at had been sold to someone else without anyone telling me about it. I was still waiting to hear when the car was ready and instead they sold it to someone else. The most frustrating thing is that the sales person Tony I had been in contact fairly often with in regards to this car tried blaming me for his own screw up. I will NEVER get a car from here. More

the best car buying experience ever Vanessa Molina was so understanding to my needs very patient and made me feel extremely comfortable Vanessa your the best see when it's time for a tra Vanessa Molina was so understanding to my needs very patient and made me feel extremely comfortable Vanessa your the best see when it's time for a trade in More

Love my yaris. I was nervous about trading my car in to a dealership but Ed Burke really made the process simple. I love my yaris and he made sure to show me all the I was nervous about trading my car in to a dealership but Ed Burke really made the process simple. I love my yaris and he made sure to show me all the new features and buttons. Highly reccomeded. More

Great service for used car. I came to purchase a certified camry, Ed Burke helped me. He was very good at showing me different options and went out of his way to get me a great d I came to purchase a certified camry, Ed Burke helped me. He was very good at showing me different options and went out of his way to get me a great deal. If you need a new or used car go see ed. More

Above and beyond!! If you're looking for a patient and knowledges gable, low pressure salesman then go see Ed Burke. He went above and beyond to make sure I got the best If you're looking for a patient and knowledges gable, low pressure salesman then go see Ed Burke. He went above and beyond to make sure I got the best deal possible and that I fully understood all the buttons on my new car. More