Came in looking to lease a Jetta or a Tiguan within budget and experience was great! Robert worked with us thru the process and showed us every car we wanted, we came an hour before closing and the staff kindly waited until we made up our mind and close the deal, even being late all staff was very friendly and we got quality on delivery. Robert worked with us on the price, and me being previously informed about the market and options out, I can tell the deal was very competitive.
So far so good on the experience and enjoying our first VW (which happened to be the Tiguan SE).
I would highly recommend to be VERY informed of what you are wanting to get and ask specifically for it, on pricing and budget, be aware of all the dealership tactics to make more money, pay attention to every fee and "extras". I got maintenance with the lease plan, but only after challenging it (the plan included 3 services and I only needed 2) so you gotta pay attention to get the best deals.
I appreciate the experience overall and if everything goes right with the product I will definitively come back for more.