Norman Hyundai

Norman Hyundai responded

Thank you for your kind words! We’re so glad to hear that Chuck made your experience smooth, pressure-free, and efficient. Providing honest answers and helpful guidance is exactly what we strive for, and it’s great to know Chuck delivered that for you. We truly appreciate your feedback and look forward to helping you again in the future! Servicing You and Nothing Else! Norman Hyundai

Norman Hyundai responded

We’re very sorry to hear about your experience and understand how frustrating this situation must be, especially with such a major issue so soon after your purchase. This is not the level of service or reliability we aim to provide. We take concerns like yours seriously and would really like the opportunity to look into what happened and find a resolution. Please reach out to us directly at your convenience so we can review your situation, including the service concerns and communication issues you mentioned. Thank you for bringing this to our attention—we appreciate the chance to improve and assist you.

Norman Hyundai responded

Thank you so much for your kind words and for choosing Norman Hyundai! We’re truly grateful for the opportunity to help you, and it means a lot to hear that our team was able to go above and beyond to get you into a vehicle. At Norman Hyundai, we believe everyone deserves a great car-buying experience, no matter their situation, so we’re especially happy we could make that happen for you. Your feedback about our friendly staff and supportive service really motivates us to keep delivering the best for our customers. Congratulations on your new car, and please don’t hesitate to reach out if you need anything in the future. Welcome to the Norman Hyundai!

Norman Hyundai responded

Thank you for the kind words! We're so glad to hear that our team provided excellent service and made your experience a positive one. Being knowledgeable, kind, and always keeping our customers in mind is exactly what we strive for every day. We truly appreciate you taking the time to share your feedback and look forward to helping you again in the future! Serving You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

We have attempted to contact the owner of the vehicle several times to provide this update and walk through the next steps. We are under the impression the Palisade as been brought to our service dept to repair the Sun Roof. We hope that the clears the misunderstanding. We also want to be very clear that the claims suggesting this was a scam or that we do not support military members are simply not accurate. At Norman Hyundai, we are proud to work with and support military members, veterans, and their families of all backgrounds, creeds, and identities. Many of our customers — and members of our own team — come from the military community, and we take that relationship seriously. We look forward to completed the resolution for you! Thank you for leaving a review - Norman Hyundai

Norman Hyundai responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear that Rachel Ozment went above and beyond to help you find the perfect vehicle and secure financing that fit your budget. She truly cares about her customers, and it means a lot to see her efforts recognized. We’re also glad you found our entire Norman Hyundai team to be organized, professional, and sincere—that’s exactly the experience we strive to provide every guest. We can't wait to see you again in out all-new Hyundai Facility! 591 N. Interstate Dr, Norman OK 73069 Congratulations on your new vehicle, and welcome to the Norman Hyundai family! If you ever need anything, we’re always here to help. 🚗 Servicing You and Nothing Else! Your Norman Hyundai Team.

Norman Hyundai responded

Thank you so much for the kind words! We’re thrilled to hear that Daniel Rodgers went above and beyond to make your experience exceptional—even picking you up from home. That level of care and dedication is exactly what we strive for. We’re also glad to know our entire team made you feel welcome and treated you with kindness and respect. We’ll be sure to share your praise with Daniel and the rest of the staff. We are happy to announce our brand new Hyundai facility opens 02.12.2026 to better service customers like you! We look forward to seeing you again! Thank you for choosing Norman Hyundai—we truly appreciate your business! 🚗💙

Norman Hyundai responded

Thank you so much for taking the time to share your experience. We truly appreciate your kind words. Matt takes great pride in listening carefully and treating every customer with patience, honesty, and respect—especially when making such an important decision. We’re very glad he was able to show you the exact vehicle you were looking for and help make the process clear and comfortable. We also understand how overwhelming car shopping can feel, and we’re happy to hear that our finance team was able to assist you efficiently and respectfully, keeping your time in mind. Your trust means a great deal to us, and it was truly our pleasure to assist you. Please know that we’re always here if you need anything at all in the future. Thank you again for choosing us. — Your Norman Hyundai Team

Norman Hyundai responded

Thank you so much for the kind review! We’re thrilled to hear that Zack Outen made your buying experience fun—and that the Chick-fil-A box lunch was a hit too 😊. We’re also glad Logan in Finance was able to help save you some money. We know car shopping isn’t always at the top of anyone’s “fun” list, so it means a lot to hear that the team at Norman Hyundai helped make the process more pleasant. We truly appreciate your trust in us and your encouraging words. Enjoy your new vehicle, and we look forward to serving you again in the future! 🚗✨ Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you for choosing Norman Hyundai and for sharing your experience! We’re proud our team took the time to listen and work hard to help you get into the vehicle you truly wanted. Customer satisfaction is our top priority, and feedback like this shows why so many drivers trust Norman Hyundai for their car-buying experience. We appreciate your business and look forward to assisting you again for all your Hyundai sales and service needs in Norman, OK. 🚗✨ We look foward to seeing you in our all-new facility, that is opening soon in 2026! Servicing You and Nothing Else! Norman Hyundai