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North Bakersfield Toyota Scion

Bakersfield, CA

4.8
463 Reviews

19651 Industry Parkway Dr

Bakersfield, CA

93308

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463 Reviews of North Bakersfield Toyota Scion

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April 28, 2012

"In 1986½ I purchased a brand new Targa top Toyota..."

- Willyswanter's Dad

In 1986½ I purchased a brand new Targa top Toyota Supra and the first time in the service department hear in Bakersfield the dealership destroyed the paint on both removable roof panels. I agreed to let them paint the panels and within a year they were fading and didn’t match the balance of the car. Fast forward to now and I finally decided to try to purchase another Toyota. I purchased a Camry two weeks ago and had to take it in for installation of the balance of my balance of my accessories. I dropped off my perfect showroom fresh Camry and when I came back 8 hours later I was given a used looking car with a 6” scratch on the trunk lid. Now they want to paint the trunk lid; here I go again, North Bakersfield Toyota’s service department delivers extremely poor service. Toyota makes a fine vehicle, North Bakersfield Toyota sales staff is helpfull, the sales staff's support is very bad (it took 2 hours to purchase my car for cash) but DO NOT USE THEIR SERVICE DEPARTMENT.

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Recommend Dealer
No
Employees Worked With
Service Department
April 06, 2011

"In my 25+ years of buying and/or leasing either a Nissan..."

- primeone

In my 25+ years of buying and/or leasing either a Nissan or Toyota I have never experienced the level of service from any other dealership like I did here. The level of professionalism and customer service was remarkable. Having been in the customer service business myself (both at a Corporate and store level) I know some qualities cannot be taught. You either have it or you don't. Literally everyone dealt with had that special something. It also appears like they really care about each other (like a family). I suspect that must start at the top level. KEEP UP THE GOOD WORK!!!!!!!!!!!!

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Recommend Dealer
Yes
Employees Worked With
Jason Whitson
June 21, 2009

"GREAT EXPERIENCE! Greg and the rest of the dealership was..."

- jpizzit

GREAT EXPERIENCE! Greg and the rest of the dealership was professional and easy to work with. It was a great buying experience...easy! I would recommend North Bakersfield Toyota to anyone looking to purchase a new or used vehicle and wants a great experience while doing so. Thanks!

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Recommend Dealer
Yes
Employees Worked With
Greg Spears
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