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North Bay Buick GMC Cadillac
Great Neck, NY
383 Reviews
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Showing 383 reviews
December 04, 2011
On December 3, 2012 I visited this dealership with interest in a certified pre-owned Cadillac CTS. After a test drive, I was interested in the vehicle. The vehicle had cosmetic condition issues that interest in a certified pre-owned Cadillac CTS. After a test drive, I was interested in the vehicle. The vehicle had cosmetic condition issues that were not apparent in the online pics, but that seemed repairable. After several rounds of back and forth negotiations in which the salesman would run my offer past the manager, an agreement was reached. The salesman, Max Zadeh, and I shoook hands. An invoice was drawn up and I signed it. As well, I gave a five hundred dollar deposit. I was told I could pick the car up the next week and that I would be called by the finance manager as to my interest rate and loan details. The salesman then went to have the manager sign the invoice. Suddenly, after nearly 2 hours of negotiation, the manager indicated the deal that was reached was no good and that they wanted the full asking price for the vehicle and that there was a "misunderstanding" between him and the salesman. I left the dealership after having spent more than three hours there and reaching what was by all accounts an agreement. Their actions constitute false misrepresentation and the owner will be given an opportunity to remedy the situation before legal remedies are pursued and the news media in New York and Connecticut are involved. More
by CTLawMan
Employees Worked With
Max Zadeh
Helpful December 04, 2011
I financed an Escalade from John Campanelli of North Bay Cadillac 2 years ago and had no hesitation at all going back 6 months ago to lease my CTS coupe from him. He showed complete professionalism througho Cadillac 2 years ago and had no hesitation at all going back 6 months ago to lease my CTS coupe from him. He showed complete professionalism throughout the entire process and was backed by an amazing team. John also followed up with me a few times after my purchase to make sure that everything was going well with the car. John was friendly and courteous and overall it was a great buying experience. More
by jpj987
Employees Worked With
John Campanelli, John Campanelli
December 04, 2011
My experience with North Bay Cadillac and John Campanelli has always been positive. I have leased 3 CTS's over the last few years. This time I wanted a CTS Sport Wagon. John found me the perfect one and w has always been positive. I have leased 3 CTS's over the last few years. This time I wanted a CTS Sport Wagon. John found me the perfect one and worked with me so that it fell into my budget. I am very happy with the attention he gave to me. Most impressive is his follow-up, making sure the car is everything I hoped it would be. More
by Randolph Gerner
Employees Worked With
John Campanelli, John Campanelli
December 03, 2011
John Campanelli was incredibly knowledgeable about the car, the deals, the market and all sales and purchasing options. His non-pressure atittude, and availability (would come in any time, mobile phone, car, the deals, the market and all sales and purchasing options. His non-pressure atittude, and availability (would come in any time, mobile phone, personal email, etc) sealed the deal. DJC More
by DJCDJC
Employees Worked With
John Campanelli, John Campanelli
December 03, 2011
John and Richard were absolute pleasures to work with. The dealership is a wonderful facility. Very knowledgable and courteous. Excellent price. Highly recommend North Bay! The dealership is a wonderful facility. Very knowledgable and courteous. Excellent price. Highly recommend North Bay! More
by Caddy1010
Employees Worked With
John campanelli, Richard Cohen, John Campanelli
December 03, 2011
John was great and very helpful, very friendly and a pleasure to deal with hope to do business with him again, overall just a great experience dealing with Northbay Cadillac pleasure to deal with hope to do business with him again, overall just a great experience dealing with Northbay Cadillac More
by Mikeyg312
Employees Worked With
John Campanelli, John Campanelli
December 03, 2011
Best experience ever! Great courteous service in a Best experience ever! Great courteous service in a friendly atmosphere. John is a GREAT salesman-he asked what we were looking for and didn't try Best experience ever! Great courteous service in a friendly atmosphere. John is a GREAT salesman-he asked what we were looking for and didn't try to pressure us into something more than what we needed or wanted in our Cadillac SRX. I've walked into many dealerships and felt that pressure from the salesman the moment I opened the door...not here. That kind of service leaves an ipmression on me. I would not hesitate recommending Northbay to any of my friends or family. In addition to John the service and courtesy provided by Mr. Colotti was outstanding. More
by michelemasa
Employees Worked With
John Campanelli, David Colotti, John Campanelli
December 03, 2011
Mr. Campanelli made our buying experience as pleasant and easy as it could possibly be. I have no problem recommending North Bay Cadillac to anyone in the market for a quality automobile at a fair price wit easy as it could possibly be. I have no problem recommending North Bay Cadillac to anyone in the market for a quality automobile at a fair price with outstanding service. More
by llayng
Employees Worked With
JOHN CAMPANELLI, John Campanelli
December 03, 2011
John Campanelli made the 2011 Acadia lease experience easy. I came in with the best price that I thought was the best and he beat it. I wanted a certain hard to find color and instead of trying to get me easy. I came in with the best price that I thought was the best and he beat it. I wanted a certain hard to find color and instead of trying to get me what was in stock like every other dealer he simply ordered it for me exactly how I wanted it. No pressure, no haggling, no phony extra fees. He's a good guy, I met him from a friend who bought a Caddy SRX from him. John is a class act! More
by Cliff B
Employees Worked With
John Campanella, John Campanelli
December 02, 2011
GREAT PERSONALITY.HONEST TO DEAL WITH. COMPLETELY KNOWLEDGEABLE WITH THE VEHICLE I BOUGHT. WENT TO GREAT LENGTHS TO GIVE US OUTSTANDING SERVICE. HE MAE OUR BUYONG EXPERIENCE A PLEASURE RATHER THAN KNOWLEDGEABLE WITH THE VEHICLE I BOUGHT. WENT TO GREAT LENGTHS TO GIVE US OUTSTANDING SERVICE. HE MAE OUR BUYONG EXPERIENCE A PLEASURE RATHER THAN A HASSLE. More
by seysyl
Employees Worked With
michael sterling
