North Bay Ford

Never any problems with the service or parts department, always answers any and all questions no matter what they may be. always answers any and all questions no matter what they may be. More

Poor communication execution and attitude - Warranty Poor communication execution and attitude - Warranty work required two visits and almost didn’t get done at all without me getting involved myself.. Poor communication execution and attitude - Warranty work required two visits and almost didn’t get done at all without me getting involved myself.. More

The repair was completed and now my car backs up with the beeper. But the dashboard could not be replaced and that's disappointing as it needs repair. beeper. But the dashboard could not be replaced and that's disappointing as it needs repair. More

They did a great job this time around. I was satisfied. They did a great job this time around. I was satisfied. Glenn was very pleasant. Hope you get Richard back soon or rides. Thank you for the servic They did a great job this time around. I was satisfied. Glenn was very pleasant. Hope you get Richard back soon or rides. Thank you for the service More

I can honestly say that I appreciate all the people working there. They have genuine concern for my issues and my time. That is hard to find. working there. They have genuine concern for my issues and my time. That is hard to find. More

Best car buying experience I have ever had!!The crew at Best car buying experience I have ever had!! The crew at the dealership were very informative and would recommend north bay Ford to all my friends an Best car buying experience I have ever had!! The crew at the dealership were very informative and would recommend north bay Ford to all my friends and family ! More

We contacted several dealers and searched high and low for the specific truck we wanted and because of Covid it was clear that we would need to travel to get the exact match to what we were looking for as for the specific truck we wanted and because of Covid it was clear that we would need to travel to get the exact match to what we were looking for as inventory was low. North Bay Ford was set to receive the truck the following month, our salesman Leo was extremely helpful and responsive to coordinate the purchase of our vehicle that was pending delivery. What we appreciate most was that North Bay Ford was honest and straightforward - they did not try to add any unwanted items onto the vehicle or the purchase! We also worked with Kali and Alejandro, they were also very helpful and communicative. Kali worked hard to have all our documents sent to us electronically and by overnight delivery so that all the paperwork was completed before our arrival so all we needed to do was grab the keys and start the drive home. We traveled from out of town to buy this specific vehicle and we would do it again just to work with North Bay Ford! More

Chris got me a truck that suited my needs with a very efficient and professional transaction process and in less than 24hrs of communicating my needs! efficient and professional transaction process and in less than 24hrs of communicating my needs! More

I received very professional service from Bobbie and the staff. I am very pleased with my purchase. I will recommend North Bay Ford to others. staff. I am very pleased with my purchase. I will recommend North Bay Ford to others. More

Awesome New Car Buying Experience I called up interested in a specific truck at a specific price. They met it, so I drove there and purchased it. No haggling; no fighting; no xxxxxxxx. I called up interested in a specific truck at a specific price. They met it, so I drove there and purchased it. No haggling; no fighting; no xxxxxxxx. Chris and Kali were both wonderful to work with. Will definitely be coming back for any more Ford purchases or service. More