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North Bay Ford
Santa Cruz, CA
108 Reviews
Welcome to North Bay Ford!
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 25, 2026
Everybody there was extremely helpful.
Imad was great and made the experience very stress free which is very much appreciated! Thank you so much!
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by darlene.murillo3
Verified Customer
Verified Customer
July 17, 2026
Very smooth process, Morgan, Kali, and Mauricio all made
sure I was completely happy. They definitely catered to my needs. Probably the smoothest experience I’ve had yet. I will definitely be coming back fo
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by whyunodo
Verified Customer
Verified Customer
July 13, 2026
I went in, I knew what I wanted.
Malek was extremely helpful and respected my judgment and decision. He didn't try to pressure me into another vehicle. Thank you very much!
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by roberto.ramirez1981
Verified Customer
Verified Customer
