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North Bay Ford
Santa Cruz, CA
104 Reviews
Welcome to North Bay Ford!
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 13, 2026
Buying a card at North Bay Ford is so easy and I always
feel so comfortable when I’m there
All the employees are very knowledgeable and know what they’re doing
They helped me choose, which explorer was r
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by zolina zeravica
Verified Customer
Verified Customer
June 12, 2026
Good young salesman and a low pressure experience.
One of the easiest car buying experiences I’ve had!. I recommend Malaki Houtz as your salesperson! Sales and finance managers were great to work with
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by overrun.morn.2u
Verified Customer
Verified Customer
June 04, 2026
Not pushy, easy going.
Very clear explanation of pricing. Will absolutely buy another Ford at this dealership in the future.
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by A_V8
Verified Customer
Verified Customer
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