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North Bay Ford
Santa Cruz, CA
113 Reviews
Welcome to North Bay Ford!
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 23, 2026
From the moment we arrived they were very helpful.
We felt very comfortable purchasing a vehicle from this dealership. We previously had bad experiences at dealerships but everything about this purcha
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by hunterscotte
Verified Customer
Verified Customer
August 21, 2026
It was one of the best I ever had.
Dealerships are not usually something I look forward to dealing with, but the folks here were great.
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by aaronroosevelt
Verified Customer
Verified Customer
August 07, 2026
Cynthia Dickinson is very dishonest employee.
The tint on my vehicle was scratched while in for a recall. She paid a shop to have it replaced, however, I was left with paying a portion of the c
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by jamesohearon
Employees Worked With
