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North Bay GMC Cadillac

Great Neck, NY

3.5
389 Reviews
Welcome to North Bay's DealerRater page. We are happy to service the diverse population of NEW YORK CITY and LONG ISLAND. NORTH BAY features new and pre-owned inventory of CADILLAC, BUICK, and GMC vehicles as well as service. Our sales professionals are knowledgeable, respectful, and will always try to give you the best deals. That's why we have received GM's prestigious MASTER DEALER AWARD 11 times - a testament to the quality and standard set forth by General Motors and upheld by our dealership. If you have any questions, contact us at 516-466-6200, or at our website www.northbaycadillacbuickgmc.com. THANK YOU for shopping with us!
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720 Northern Boulevard

Great Neck, NY

11021

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Showing 389 reviews

June 05, 2017

Cadillac ATS This is by far the best car buying experience I've ever had! I walked into the showroom looking for a Black ATS and was greeted by Chris, who was extr More

by Nickg26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Werner, Petar Ardeljan
Jun 07, 2017 -

North Bay GMC Cadillac responded

Nick, thank you so much for taking the time to share your feedback! We're glad to hear that Chris went above and beyond to help out with your purchase. If there is anything more that we can do for you please come back and see us anytime! Best regards, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

May 09, 2017

Outstanding, above and beyond treatment! My certified 2016 ATS is a super classy, gorgeous car; but the main reason I traveled five and a half hours to trade in my Corvette is because of the More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petar Ardeljan
May 11, 2017 -

North Bay GMC Cadillac responded

Cindy, thank you for the outstanding feedback and for traveling five and a half hours to see Petar. We are sincerely pleased to know that his efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Feel free to visit us if you have any further needs. Best, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

April 26, 2017

Outstanding Salesmen! We recently purchased a 2014 CTS Coupe from Chris, Petar and Frank. They worked with us on the price and couldn't be more helpful. Felt no pressure t More

by CTS COUPE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Werner, Petar Ardeljan, Frank Vellucci
Apr 28, 2017 -

North Bay GMC Cadillac responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that Chris, Petar and Frank were able to show you what we strive to deliver. We hope you enjoy your 2014 CTS Coupe and please let us know when we may help you again! Best, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

April 25, 2017

To Me My 2016 ATS: Outstanding Service and Customer Care Chris, Petar, Frankie and John. The gentleman are exemplary in customer service. They even called me the day after I took delivery of my certified 2 More

by JForesto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal from the lot. John Frantzis, Chris Werner, Petar Ardeljan, Jack Weidinger, Frank Vellucci
Apr 28, 2017 -

North Bay GMC Cadillac responded

Congratulations on your 2016 ATS! We couldn't be happier that you enjoyed your experience here at our dealership and that our staff was there to provide you with such exceptional service. Don't hesitate to reach out if you have other automotive needs. Best, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

April 20, 2017

My experience at north bay Cadillac I am very happy with my experience with petar Scott frank and the team at north bay l would highly recommend there service for honest salesmanship ps More

by Anthony59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petar Ardeljan, Frank Vellucci, Scott Damm
Apr 28, 2017 -

North Bay GMC Cadillac responded

Anthony, thank you and congratulations on your CTS! We take pride in our customer service and do whatever we can to have our customers leave happy. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

April 11, 2017

Verano Victory! Petaar Ardeljan and Frank Vellucci are prime examples of customer service. My prior Vehicle was totaled in a accident and from the moment I walked in More

by BigMa3K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petar Ardeljan, Frank Vellucci
Apr 12, 2017 -

North Bay GMC Cadillac responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Petar and Frank was so positive. We always do our best to make sure all of our customers leave our dealership completely satisfied and I'm glad this was the case for you. We look forward to seeing you again. Best regards, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

April 04, 2017

Great service and honest salesmanship Petar was great - worked extra hard to earn my business. He was direct and honored all his promises. Best of all I love my new Escalade. Thank you Pet More

by JSTAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John - Finance, Petar Ardeljan, Frank Vellucci
Apr 06, 2017 -

North Bay GMC Cadillac responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Petar, Frankie, and John were helpful during your visit and that you love your new Escalade. If you have any questions, please don't hesitate to reach out to us again. Regards, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

April 01, 2017

The most crooked dealer in nys This dealer is not honest After they agree on one price, you find yourself signing in different price. They gave me a defective truck for a $100.00 More

by Hass Moss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John O'Grady, John Tehrani, Scott Damm
Apr 07, 2017 -

North Bay GMC Cadillac responded

I am disappointed to hear our dealership was unable to provide the business you needed. We always aim for 100% customer satisfaction; however, it is apparent we have fallen short of this goal during your most recent visit. We'd like to do whatever it takes to regain your future business. Please stop by at your earliest convenience so that we can work together to resolve your concerns. Sincerely, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

April 01, 2017

UN satisfied Went to the dealership to change oil causes my vehicle a huge damage for a week and not done . Refuse to give me a loner. More

by Cadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Forenza, John Campanelli
Apr 07, 2017 -

North Bay GMC Cadillac responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our Service department. I certainly would like to speak with you regarding your visit so I can better understand your experience and resolve your concerns. Please stop by our dealership at your earliest convenience so we can discuss this further. I look forward to hearing from you. Sincerely, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

March 10, 2017

Best in class I couldn't be happier with the service and support I received from North Bay Cadillac, specifically Petar and Frank. They both were extremely pr More

by Jrozenberg88@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petar Ardeljan, Frank Vellucci
Apr 07, 2017 -

North Bay GMC Cadillac responded

Thank you for your kind feedback! We appreciate both Peter and Frank as well as the rest of our staff and are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best regards, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

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