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North Bay GMC Cadillac

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.2
546 Reviews
Welcome to North Bay's DealerRater page. We are happy to service the diverse population of NEW YORK CITY and LONG ISLAND. NORTH BAY features new and pre-owned inventory of CADILLAC, BUICK, and GMC vehicles as well as service. Our sales professionals are knowledgeable, respectful, and will always try to give you the best deals. That's why we have received GM's prestigious MASTER DEALER AWARD 11 times - a testament to the quality and standard set forth by General Motors and upheld by our dealership. If you have any questions, contact us at 516-466-6200, or at our website www.northbaycadillacbuickgmc.com. THANK YOU for shopping with us!
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720 Northern Boulevard

Great Neck, NY

11021

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Showing 546 reviews

August 07, 2025

Coming here for service is always a pleasant experience from start to finish. Very professional and courteous. More

by JMICELI24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2025 -

North Bay GMC Cadillac responded

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that your service experience at North Bay Cadillac Buick GMC has consistently been pleasant and professional. We look forward to welcoming you back for your next visit! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

August 07, 2025

Sofia was great Appointment at 9am. Left at 10:25 with a loaner. Way too much time to wait. Waited 40 minutes to get my car when I picked up. More

by MARIA49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofia
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Aug 07, 2025 -

North Bay GMC Cadillac responded

Thank you for taking the time to share your feedback, Maria. Our goal is to make sure everyone who walks through the door leaves happy, and we apologize for the long wait. Thank you for choosing North Bay GMC Cadillac!

August 07, 2025

Seamless purchasing process. Worked with me and accommodated my needs. The whole team was very helpful. More

by mgk11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter
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Aug 07, 2025 -

North Bay GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at North Bay GMC Cadillac.

August 06, 2025

I was pleasantly surprised that at the last minute when my car let me know an oil change needed to be done I was told to come right in. I have been in Florida and had just came back. Thank you again More

by DJMH56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2025 -

North Bay GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing North Bay GMC Cadillac .

August 06, 2025

Always efficient and easy to deal with ! Very friendly and comfortable with the repair, confidence in dealership fir many years , More

by Phil11565
Recommend Dealer
Yes
Employees Worked With
Will Robertson
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Aug 06, 2025 -

Phil11565 responded

Thank you !

Aug 06, 2025 -

North Bay GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing North Bay GMC Cadillac . We look forward to having you as one of our valued customers for many more years to come!

Aug 06, 2025 -

Phil11565 responded

Thank you for contented excellent service !

August 05, 2025

I had an emergency so my car was seen at the earliest convenience which I appreciated. When I bought the car I was told I could get a loaner if my car was being serviced. There has never been a loaner ev More

by Lsb1428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sophia Valette
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Aug 05, 2025 -

North Bay GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 03, 2025

I have dealt with Rochelle Fischer before and she always goes the extra mile to put a deal together. More

by MAUR.STOLL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rochelle Fischer
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Aug 03, 2025 -

North Bay GMC Cadillac responded

Thank you for choosing North Bay GMC Cadillac . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 03, 2025

Excellent service, this is my fourth Cadillac buying from this dealer and I will continue buying at North Bay in the future. More

by Coroneo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2025 -

North Bay GMC Cadillac responded

Thank you so much for your awesome review, Coroneo! I'm happy to hear that you've had excellent service and that you're on your fourth Cadillac from North Bay Cadillac Buick GMC. Your continued trust means a lot to us! We look forward to assisting you with your future purchases. Safe travels in your new Cadillac! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

August 02, 2025

At North Bay Cadillac it's always a pleasure getting your vehicle service without any hassles. Prompt greetings from the staff to management to assure you of your needs. More

by FLYNAVY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2025 -

North Bay GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 02, 2025

Spectacular very accommodating. Best thing have had in 50'years of buying Wonderful accommodating honest responsible More

by eric
Recommend Dealer
Yes
Employees Worked With
Joanna
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Aug 02, 2025 -

North Bay GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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