Back

North Bay GMC Cadillac

Great Neck, NY

4.2
546 Reviews
Welcome to North Bay's DealerRater page. We are happy to service the diverse population of NEW YORK CITY and LONG ISLAND. NORTH BAY features new and pre-owned inventory of CADILLAC, BUICK, and GMC vehicles as well as service. Our sales professionals are knowledgeable, respectful, and will always try to give you the best deals. That's why we have received GM's prestigious MASTER DEALER AWARD 11 times - a testament to the quality and standard set forth by General Motors and upheld by our dealership. If you have any questions, contact us at 516-466-6200, or at our website www.northbaycadillacbuickgmc.com. THANK YOU for shopping with us!
Contact Dealership

720 Northern Boulevard

Great Neck, NY

11021

Directions

By Type

Showing 546 reviews

August 25, 2025

Very please with the service great bunch of guys and a special thanks to Chris and dave for putting this deal together what started as an uphill battle turned out for the best thanks to these guys for cru More

by JINGENITO70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

North Bay GMC Cadillac responded

Thank you so much for choosing North Bay GMC Cadillac! Please let us know if we can be of any more assistance.

August 25, 2025

He was great, very informative and explained everything in detail. Didn't push us to have it something done. He explained when we should have the items replaced, and gave the choice to us. Very satisfied w More

by SEDENAKKURT
Recommend Dealer
Yes
Employees Worked With
Keyan Zahedi
Aug 26, 2025 -

North Bay GMC Cadillac responded

Thank you for the kind review! At North Bay we pride ourselves with thorough and honest service! We’re proud to have earned your trust and look forward to serving you again. Feel free to contact me for any future service questions! Best Wishes, Victoria Valette Customer Experience Manager North Bay Cadillac GMC Service 516-487-2222

August 25, 2025

Dan Cunningham was great and very friendly. He went above and beyond to make great buying experience with your dealership More

by RAMRU2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Cunningham
Aug 25, 2025 -

North Bay GMC Cadillac responded

Here at North Bay GMC Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 24, 2025

They are not customer friendly and pathetic service they provide to customers and staff is horrible. More

by ABHIJITBABBAR67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keyan zahedi
Aug 26, 2025 -

North Bay GMC Cadillac responded

Hi Abhijit, We're sorry to hear that your experience didn’t meet expectations. We’re always working to improve, and feedback like yours helps. If you'd like to share more details, feel free to reach out to me directly at 516-487-2222. Best regards, Victoria Valette Customer Experience Manager North Bay Cadillac GMC Service

August 24, 2025

Could not do repair due to failure of essential computer module. They did not charge for it. More

by Noreply
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

North Bay GMC Cadillac responded

Thank you for your feedback! It was a pleasure serving you, and we look forward to helping you again in the future. If you would like to further discuss your visit or have any other service questions, feel free to contact me at your convenience. Sincerely, Victoria Valette Customer Experience Manager North Bay Cadillac GMC Service 516-487-2222

August 24, 2025

Thank you for the great service to my car. I was in and out so fast. More

by Hectorl.ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

North Bay GMC Cadillac responded

Hi Hector, Thank you so much for the kind words! We're glad we could get you in and out quickly and take great care of your car. Looking forward to seeing you again next time! Feel free to contact me for any future service needs. Best regards, Victoria Valette Customer Experience Manager North Bay Cadillac GMC Service

August 23, 2025

Very easy to get an appointment. Everyone is very courteous. The service is very good. More

by LMSAGLIOCCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

North Bay GMC Cadillac responded

Thank you for sharing your experience. It’s great to know our service made a difference. Thanks for your kind words and for being a valued customer. Feel free to contact me for any future service needs. Best regards, Victoria Valette Customer Experience Manager North Bay Cadillac GMC Service

August 23, 2025

The representatives are very polite and professional service. The waiting area is also very clean and comfortable More

by TONY.PARISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

North Bay GMC Cadillac responded

Hi Tony, Thank you for the great feedback! We’re glad to hear you had a positive experience with our team and enjoyed the clean, comfortable waiting area. We appreciate your support and hope to see you again soon!Feel free to contact me for any future service needs. Best regards, Victoria Valette Customer Experience Manager North Bay Cadillac GMC Service

August 23, 2025

Great management and staff, never had a better experience getting a car, sales people are excellent More

by STEVEBEAR99
Recommend Dealer
Yes
Employees Worked With
David Hain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

North Bay GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 23, 2025

Good service Was able to get an appointment quickly and car serviced within a one hour window. The price was a bit high, but worth it. More

by Karencrc2000
Recommend Dealer
Yes
Aug 26, 2025 -

North Bay GMC Cadillac responded

Thank you! We really appreciate your business and your review. Thanks for letting others know about your positive experience.Feel free to contact me for any future service needs. Best regards, Victoria Valette Customer Experience Manager North Bay Cadillac GMC Service

...
7
...