
North Brothers Ford
Westland, MI
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Amazing service In the past year and half I have purchased 2 vehicles from North Brothers and sent numerous people to their establishment. The service from the sales In the past year and half I have purchased 2 vehicles from North Brothers and sent numerous people to their establishment. The service from the sales team is top notch. They get you what you want at the best price possible. I cannot recommend them enough. Especially Dan and Dalton! Thanks guys! More
Jamie is great to work with. He was able to listen to me and got me the best deal in town. If your in the market I highly recommend giving him a shot at the deal. and got me the best deal in town. If your in the market I highly recommend giving him a shot at the deal. More
Dan & Jamie, best sales guys ever Just wanted to give Dan & Jamie kudos. I have been buying Ford vehicles from Dan for years. Now Jamie. No better duo!!!!!!!! My wife and I are forever Just wanted to give Dan & Jamie kudos. I have been buying Ford vehicles from Dan for years. Now Jamie. No better duo!!!!!!!! My wife and I are forever customers. More
Surprised with a 2020 Explorer! Jamie Koniarz and Dan Dwyer helped pull off the surprise of a lifetime! Not to mention Jamie hunted down the biggest bow of all time to top that baby Jamie Koniarz and Dan Dwyer helped pull off the surprise of a lifetime! Not to mention Jamie hunted down the biggest bow of all time to top that baby off! Their customer service is top notch and have purchased 2 vehicles from them this year. Before buying/leasing somewhere else give North Brothers a try!! More
Hands Down, BEST CUSTOMER SERVICE EVER!! My husband and I have been getting our vehicles from here for several years, and we leave HAPPY, EVERY SINGLE TIME!! You won’t be disappointed- they are the best of t have been getting our vehicles from here for several years, and we leave HAPPY, EVERY SINGLE TIME!! You won’t be disappointed- they are the best of the best! More
We recently had a bad experience with the service Department In my Opinion they tried to take advantage of a 72yr old woman She came in with her engine light on and asked for help and all they di Department In my Opinion they tried to take advantage of a 72yr old woman She came in with her engine light on and asked for help and all they did was try to make a sale and sell her something that wasnt broke The engine light was fixed with just a turn of the gas cap Long story short they sent her home crying and with the engine light still on And I dont appreciate Devon ignoring my phone calls Plain and simple NOT GOOD BUSINESS More
Top of the Line Service Returned back here for the Ford works package and had an excellent experience. Within 90 mins my vehicle was taken care of all forms great price. Step Returned back here for the Ford works package and had an excellent experience. Within 90 mins my vehicle was taken care of all forms great price. Stephan Rodwell was also very informative and helpful! Glad to know I can always stop in for a free wash or fluid tip offs between services! More
Say anything to get you in the door I had the misfortune to discuss trading in my car with Jason online. When I repeatedly told him what I wanted he assured me if I came in, her deliver. I had the misfortune to discuss trading in my car with Jason online. When I repeatedly told him what I wanted he assured me if I came in, her deliver. Instead, the car he promised was inspected and fixed was had a cracked and broken bumper. He continued to swear i was “confused” while I had my finger in the bumper. When I asked about the deal we negotiated online (that I had proof of) again I was “confused” and obviously the deal to swap to cars of equal value was ridiculous and I should instead trade my car in for peanuts and take a loan for the 80% of the remaining value. When I sent my complaint to the dealership, they apologized profusely but hours later Jason privately contacted me to call me a funny clown. Not Funny. Avoid these fraudsters at all costs. More
Poor Customer Skills Tried to do a cash offer for a used vehicle. They were very unresponsive (didn't return calls) and the assistant sales manager was extremely rude and Tried to do a cash offer for a used vehicle. They were very unresponsive (didn't return calls) and the assistant sales manager was extremely rude and unprofessional. Take your business to a place that cares. More