Love my Explore Sport
I purchased a used 2015 Explore Sport from Joe Giancana at North Brothers Ford and LOVE IT! This is the second vehicle we have purchased from Joe within the last 30 days and I can guarantee you it will not be the last. Joe is very personable and goes above and beyond to make sure you get the vehicle you want and can afford. Joe is so accommodating that he changed his personal schedule to accommodate mine so I could pick-up my new car a day earlier than we originally planned. You can tell Joe is very well respected by his fellow salesman and manger as they were all willing to asset when Joe was with another customer. I did have a minor issue with my new vehicle and contacted Joe, he responded immediately and advised me on what to do. He continued to contact me throughout the day to make sure I was taken care of. I received excellent customer service from Randy the Service Manager and Steve the used car Manger. Together they were able to resolve the issue and get me loaner car for the day. With this kind of team you should never shop any place else! North Brothers has won our business for all our future car needs! Thank you Joe, Randy and Steve!