North Brothers Ford

Overall terrible experience - quick to get you into a new car even if it is not the right one then you are on your own! Do your research before purchasing a car here because they will say anything it takes car even if it is not the right one then you are on your own! Do your research before purchasing a car here because they will say anything it takes to get you into signing that day. Once you sign you are obligated to keep the vehicle even if the statements by the sales team are false concerning the product they are selling. I will NEVER buy a car from this dealership ever again and they DO NOT CARE ABOUT THE CUSTOMER - ITS ALL ABOUT THE SALE WITH THEM! After buying a new car there and complaining to the Sales Manager he kept sending me back to the salesman who was way to busy to even talk to me after the sale. At the end of the day a good sales person will listen to their customers and get them into a vehicle that is appropriate for their needs! There are plenty of Ford dealers in the Metro Area and I would not buy a car from this dealership - do yourself a favor and drive to the next dealership! More

I was looking to trade my car in for a new focus. stoped at north bros on my way home from work. it was one of the best experience i have had at a dealer. Eric Doebel could not of been nicer. he was all abo at north bros on my way home from work. it was one of the best experience i have had at a dealer. Eric Doebel could not of been nicer. he was all about what the customer wants he was the best sale person i have ever meet.Friendley very helpful answer all questions very relaxed. really made you feel that it was all about what you want. took his time No pressure. I new then i was going to by a car.I left getting what i wanted. at the end of the sale North Bros had someone come greet u to make sure everything went well that was nice it made u feel like it was not just a sale they cared about you.Eric worked to get me the car with everything i wanted even the color Thank You Eric NorthBros should be proud to have someone like Eric More

Mike was very helpful,courteous,and friendly.When he told me that if he couldn't find the Mustang that I wanted he would order it, that was the selling point.All of the other dealerships that I delt with jus me that if he couldn't find the Mustang that I wanted he would order it, that was the selling point.All of the other dealerships that I delt with just said that they would keep looking. For all I know they're still looking and I'm driving my new Mustang. More

In 2011 when I stopped in at North Brothers Ford;I was In 2011 when I stopped in at North Brothers Ford;I was looking for a hybrid car. That car ended up being the Fussion Hybrid. the wife and I delt wi In 2011 when I stopped in at North Brothers Ford;I was looking for a hybrid car. That car ended up being the Fussion Hybrid. the wife and I delt with John Litchfield when we purchased the car and it sure is living up to what was advertized,thus lead us to buy a 2012 Focas from North Brothers and dealing with John Litchfield once again. John has been so helpful and understanding as to our needs with this purchase. I would highly recommend Nofth Brothers Ford and John Litchfield to any one who ask about purchasing or considering to purchase a new or used car from Ford. More

Everything was great and on schedule. Our new Escape was spotless and prepped as required. This is the 3rd vehicle we purchased from Joanne at North Brothers. We will be back to see her in the future. Thank spotless and prepped as required. This is the 3rd vehicle we purchased from Joanne at North Brothers. We will be back to see her in the future. Thanks More

Very pleased with the entire buying experience. John was able to get the car I wanted and gave me a fair trade on my car. Took a bit of time to get the 2013 in but it was worth the wait. Thanks John...I w able to get the car I wanted and gave me a fair trade on my car. Took a bit of time to get the 2013 in but it was worth the wait. Thanks John...I will certainly recommend you to anyone I know that wants to buy a Ford. More

Hyong Sok Yi (Lee) was so helpful from the minute I walked into the dealership. He is friendly, courteous and so eager to please. He helped me decide on what I was looking for. He put me at ease and walked into the dealership. He is friendly, courteous and so eager to please. He helped me decide on what I was looking for. He put me at ease and made me feel so very comfortable. He called me to check with me on how I liked the car and I have emailed him back wsith my responses. He is a very humble person, not pushy, not agressive so willing to please. Your dealership is forturnate to have such a caring individual working for you. If I bought another car tomorrow, Lee is who I would work with. Hats off to him. I enjoyed his character and personality so much. He is definitly a great asset to your company and very knowledgable too. Sinderly Joyce A Young youngja@wowway.com More

Mike was very helpful and informative, Helped to end my lease early and get a new 2012 Fusion SEL for less that I paid for my 2010 Fusion SE. It was a pleasure to work with Mike again and I look forward to lease early and get a new 2012 Fusion SEL for less that I paid for my 2010 Fusion SE. It was a pleasure to work with Mike again and I look forward to seeing him when I am done with this lease and ready for a new one. More

We leased our vehicle thru Andy, and he was very helpful in the transaction. We then decided to purchase it after the lease expired, and again Andy was there for us. I highly recommend him . in the transaction. We then decided to purchase it after the lease expired, and again Andy was there for us. I highly recommend him . More

Dan Dwyer was extremely helpful in helping us find the truck we were looking for. He went above and beyond in helping us meet our budget requirments since we had to trade in a vehicle. Working with Dan an truck we were looking for. He went above and beyond in helping us meet our budget requirments since we had to trade in a vehicle. Working with Dan and his team was a pleasure. We would recommend him to anyone in need of a vehicle. More