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North Brothers Ford

Westland, MI

2.7
396 Reviews

33300 Ford Road

Westland, MI

48185

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Showing 396 reviews

January 25, 2012

Our family has been buying cars from this dealership since 1973. The quality of the staff and the product has kept us coming back. We have bought other brands, but prefer our Fords. The new 2012 Ford More

by shamrockgm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan O'Neil
January 23, 2012

Bryan was a joy to deal with. Very knowledgable and professional. No pressure to buy. A+ The Tim Tebow of new car salespersons. Minus of course the the praying. More

by Stupedasho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan O' Neil
January 11, 2012

I was short on time and it was getting close to Christmas Eve. Mike Shebli and all those who helped with the purchase of my 2012 Ford Taurus were exceptional. They made my experience a great one. There was n More

by Jamest5927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shebli
January 03, 2012

Sharon was a wonderful help in making my purchase of a 2012 Escape. She was very in formative and answered all of my questions. Any concerns I had were addressed in a timely manner. I would definatgely More

by Anthony Brinza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Carpenter
December 31, 2011

Amy was amazing!! This was my first time leasing a car and Amy took the time to make sure I got everything I wanted. I could not have asked for better customer service. I will def. be coming back to her a More

by meghowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
December 31, 2011

This dealership wasted my time. They agreed to a price on my trade in and on a new car lease. We had all of the paperwork signed and they took my down payment via credit card. Before handing me the ke More

by rjhaddad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hyde
December 30, 2011

Dan Dwyer is a professional and caring salesperson. While we were looking a showroom cars he asked if he could be of some assistance to us. We knew we wanted to buy a new car, and thought it would be More

by jenc07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Dwyer
December 30, 2011

My wife and I were not sure what to expect when we called North Bros. today. We had dealt with our Ford dealerships in the past and were not always thrilled with the service. From the moment we called and sp More

by NathanO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
December 30, 2011

We visited several dealers prior to our visit at North Brothers to get a good idea of what our options are. Dan Dwyer at North Brothers is the only rep that took time to fully explain our options. He sh More

by dplacha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Dwyer
December 29, 2011

I went into the dealership to explore the possibility of getting a new F-150 for pulling my boat. Brian approached me and introduced himself. Brian was very helpful without being pushy like some salesmen More

by Jamcraze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian O'Neil
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