North Brothers Ford
Westland, MI
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We visited several dealers prior to our visit at North Brothers to get a good idea of what our options are. Dan Dwyer at North Brothers is the only rep that took time to fully explain our options. He sh Brothers to get a good idea of what our options are. Dan Dwyer at North Brothers is the only rep that took time to fully explain our options. He showed us exactly what vehicles are available and disclosed all rebate and financing combinations. The dealer went a step farther and made sure we walked out with the least expensive monthly payment by investigating each finance option in detail. We felt comfortable with our purchase and are very satisfied with our entire experience. We will be sure to return to North Brother to lease/purchase another vehicle from Dan Dwyer. More
Dan Dwyer is a professional and caring salesperson. While we were looking a showroom cars he asked if he could be of some assistance to us. We knew we wanted to buy a new car, and thought it would be While we were looking a showroom cars he asked if he could be of some assistance to us. We knew we wanted to buy a new car, and thought it would be the new Escort that everyone was talking about. My daughter and I sat down with Dnn and he asked us what we were looking for. We told he it had to be inexpensive and affordable, for my daughter, who was still in school. Dan ran us through various pricing, and then we settled on a color. We did not want to wait for a specificc color to come in from another dealer, as my daughters car had just died two days ago, and she was using my car. He went to get a car for her to test drive and showed her how the new "stuff" on the car worked. She took it for a ride and deceided that was the car we would buy. He went through all of the paper work and took us in to see the finance person. We went through all the procedures with him. He wanted to make sure that we knew how a lease car was turned in and what we were responsible for. He informed us wearcare and different type of insurances that were offered ffor tke car. We then went back to Dan who had the paper ready for sighing. Dan took us throught every sheet of paper that we signed so we understood, what we were signing. I definately would go through Dan again, when we buy another ford. More
Mike Shebli did a great job during our recent trade-in and lease of a new vehicle. He is very knowledgeable about Ford's products and ensured that we got the exact new Explorer we were looking for with t and lease of a new vehicle. He is very knowledgeable about Ford's products and ensured that we got the exact new Explorer we were looking for with the features we wanted. Thank you Mike! More
Sharon Carpenter was an excellent salesperson and I would recommend her to other customers. She was friendly, helpful and very knowledgeable about my new beautiful Fusion. Thanks! recommend her to other customers. She was friendly, helpful and very knowledgeable about my new beautiful Fusion. Thanks! More
Bryan went out of his way to get us into a new lease and stay within the budget we had to work with. He was very informative and gave us all of the answers to every question we had about getting a new leas stay within the budget we had to work with. He was very informative and gave us all of the answers to every question we had about getting a new lease. We actually went to a couple of other dealerships and he helped us more than all of the others were able to do and was able to get us a better price than any of the others. He was a huge help!!! More
My experience with North Brothers Ford was just wonderful. Bryan was very helpful in answering any questions that I had and he went over everything with me in my new Escape. The car was ready whe wonderful. Bryan was very helpful in answering any questions that I had and he went over everything with me in my new Escape. The car was ready when promised and everyone at the dealership was very friendly and helpful. This was the best experience I have ever had with any Ford dealership. More
I went into the dealership to explore the possibility of getting a new F-150 for pulling my boat. Brian approached me and introduced himself. Brian was very helpful without being pushy like some salesmen getting a new F-150 for pulling my boat. Brian approached me and introduced himself. Brian was very helpful without being pushy like some salesmen can be. Brian walked me through the process of trading in my old vehicle, and getting into my new F150. I love my new truck. Brian sat with me and explained all of the features of my truck, and helped me setup my SYNC system. My experience was so positive, that my dad, grandpa, wife, and best friend were all recommended to Brian and all purchased vehicles from him. Thanks Brian! More
I purchased a 2012 Ford Fusion Lease Car yesterday thru Mike Shebli and Mike made the transaction very easy and smooth with no problems. He was able to find the exact vehicle that I wanted and help me wit Mike Shebli and Mike made the transaction very easy and smooth with no problems. He was able to find the exact vehicle that I wanted and help me with my trade-in. I would highly recommend Mike Shebli to all my friends and family. He handled everything for me and went over all the details of the car with me setting up my SYNC, etc. I will definitely go back to Mike Shebli and North Brothers Ford again. Thanks, More
Amy was awesome!!! She was professional and she listened to my needs. The entire staff, was caring, knowledgeable and really wanted me to drive away with my dream vehicle and I did.. YAY TO AMY AND NORTH to my needs. The entire staff, was caring, knowledgeable and really wanted me to drive away with my dream vehicle and I did.. YAY TO AMY AND NORTH BROS. FORD!!!! More
I am a credit challenged individual who was in desperate need of a dependable vehicle and I spoke to Amy on Thursday morning and Ken thursday afternoon and Friday during my lunch hour I went to the Westland need of a dependable vehicle and I spoke to Amy on Thursday morning and Ken thursday afternoon and Friday during my lunch hour I went to the Westland location and viewed several vehicles and text drove the one that both Amy and Ken thought would be the perfect fit for me. I went back to work and with an hour Ken found a lender willing to work woth me and I went back after work that day, signed the oapers and drove away in the perfect vehicle for me! I have NO regrets, questions or issues witt my experience and I have found my new dealership. Amy and Ken have gained North Brothers Ford in Westland, MI a customer for LIFE!!!!!! More

