North Brothers Ford

North Brothers, no more Colleen, in service is excellent. That being said, service is awful. They are very slow, and insult your intelligence with lame excuses. Had one of ou Colleen, in service is excellent. That being said, service is awful. They are very slow, and insult your intelligence with lame excuses. Had one of our cars all day and didn't even look at it, yes we had an appointment. Another car had a problem with the overheating light coming on. It took almost 2 years and 4 trips to the dealership to get it resolved. It was a sensor, which we had asked about in the beginning. These are only two examples of several problems we've had with North Brothers. It's very sad, they used to have such a good reputation. There are 5 Ford owners in my family and we are all going elsewhere. 😞 More

Tarrick was awesome great dealership Our sales rep Tarrrick was awesome very helpful, nice and overall a great person to buy a car/truck from him. I recommend the dealership 100%. Our sales rep Tarrrick was awesome very helpful, nice and overall a great person to buy a car/truck from him. I recommend the dealership 100%. More

Saved the day! I brought my car in for a recall and was told a driver would bring me right home so I didn't think there would be an issue but, their driver was at le I brought my car in for a recall and was told a driver would bring me right home so I didn't think there would be an issue but, their driver was at least 45 min away. I needed to get home because I had a very important conference call set up with my colleagues in Germany. If it hadn't been for Stephan and his persistence I never would have made it home in time. He made calls until he got a car and drove me home!! So I want to thank Stephan for going out of his way and saving the day! Thank you Stephan :) More

Joe Giancana and Sarah Orzel were amazing! I hated North brothers from my first experience there. Sarah is the one who got my foot in the door and Joe sealed the deal! He got me my amazing 2014 I hated North brothers from my first experience there. Sarah is the one who got my foot in the door and Joe sealed the deal! He got me my amazing 2014 Acadia at a price and payment that i couldnt Pass up. He has customers for life. I’ve already been telling people about him! Thank you so much joe! You’re an amazing person! More

Thank you Joe! Joe Giancana was a great help! He made sure to get me in the car with the most benefit to me. I am the third person from my family who has bought a ca Joe Giancana was a great help! He made sure to get me in the car with the most benefit to me. I am the third person from my family who has bought a car from Joe, and he has customers for life now. More

Dan Dwyer This is the go to guy if your looking to get yourself in a Ford. He is always looking out for the customer. Available all the time to answer any quest This is the go to guy if your looking to get yourself in a Ford. He is always looking out for the customer. Available all the time to answer any questions with my vehicle and find the best outcome for me. After purchasing a vehicle from him he became more than a Salesman he became more like family willing to do anything to help my family out. More

Great Experience If you are in the market for a vehicle please visit North Bros. My salesman was Joe, he was awesome. Joe answered every questions that I had, he mad If you are in the market for a vehicle please visit North Bros. My salesman was Joe, he was awesome. Joe answered every questions that I had, he made sure that I was well informed about my purchase. Joe made this an enjoyable experience. He has definitely earned my business. More

Great Experience Dave Johnson was able to give me more for my trade-in than any other dealers. He was also able to give me a monthly payment $80 LESS a month than the Dave Johnson was able to give me more for my trade-in than any other dealers. He was also able to give me a monthly payment $80 LESS a month than the "largest dealer in the country". More

Joe Giancana is the BEST!!! Joe Giancana is the best!! He made the entire process easy and informative! His customer service is beyond expectations!! I highly recommend this prof Joe Giancana is the best!! He made the entire process easy and informative! His customer service is beyond expectations!! I highly recommend this professional!! Go Joe!!! More

Highly Satisfied Joe Giancana was a PHENOMENAL salesman. He helped my son & I find exactly what we were looking for. He took the time to explain all the details of our Joe Giancana was a PHENOMENAL salesman. He helped my son & I find exactly what we were looking for. He took the time to explain all the details of our warranty, showed us how to work things in the car. He made sure the car was washed, serviced & full of gas before he even handed us the keys. He even made sure we had the first of our 3 free oil changes scheduled. He truly believes in going above and beyond for his customers. He made us feel more like family & less like a customer. Ken the finance guy was also fantastic. He took extra time and explained the finance process & rates to 21 year old son. Overall I was extremely satisfied & can guarantee all my future cars will be purchased from Joe @ North Btothers Ford More