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North Central Ford
Richardson, TX
468 Reviews
North Central Ford invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 468 reviews
April 12, 2022
If you are in North Texas and you are wanting to purchase a Ford, I highly recommend North Central Ford Josh and Chad gave me the best buying experience in my life a Ford, I highly recommend North Central Ford Josh and Chad gave me the best buying experience in my life More
by acostaa20
Employees Worked With
Chad, Josh Stamper
Helpful April 03, 2022
Very pleased with the recent service. Truck was ready when promised. Very enjoyable experience. I will definitely be bringing Explorer in also Truck was ready when promised. Very enjoyable experience. I will definitely be bringing Explorer in also More
by zebud48
Employees Worked With
Brad Cook
March 18, 2022
The salesman was able to make my 2022 Ford Maverick purchase very simple and straight forward, he stress that there is no dealer mark up since this is a pre-order purchase. He kept me inform on regular purchase very simple and straight forward, he stress that there is no dealer mark up since this is a pre-order purchase. He kept me inform on regular basis till the delivery date. Very responsive and knowledgeable on the product and service. Would be glad to buy another vehicle from him, no pressure to sign the purchase which is very important. The Finance Manager, a very fine individual and thorough in selling the extended warranty package. Again very knowledgeable and sincere so I signed up for the a few of the packages. Upon doing research after the fact, I discover there were a lot negative on the claims and claim process on the social media on the brand. I would be thrill for the Finance manager to earn that commission but because the review is somewhat negative, I decide to terminate the contract. My decision to terminate is strictly base on the reviews on the brand and complaints that others had posted on the social media. It had nothing to do with Finance Manager, I would have kept the signed contract because of his sincerity but the negative complaints on social media were just too much to ignore. Overall the NCF did an excellent job and I would recommend others to buy from them, ANYTIME and of course from NCF. You all had done a great job to make my purchase painless, very exciting and only the features I needed. More
by NCF Review
Employees Worked With
Gatis & Nael
March 10, 2022
Even though I have to drive a great distance to NCF, I found that the service department has ALWAYS taken care of me. Service is great, therefore, I go back. found that the service department has ALWAYS taken care of me. Service is great, therefore, I go back. More
by bohemia440
Employees Worked With
Charles Schreiber, and?
March 02, 2022
We just discovered the 2018 Explorer we purchased new from North Central Ford has a broken bracket the windshield attaches to. Either at the factory or dealer, someone fixed it with, among other things, from North Central Ford has a broken bracket the windshield attaches to. Either at the factory or dealer, someone fixed it with, among other things, double sided tape and velcro. We also have a platinum warranty on it which they sold as covering everything "bumper to bumper". However, they say this is "trim" which is not covered by the "bumper to bumper" warranty. They "wish they could help us." These guys suck. More
by mattm
Employees Worked With
Jim Ayo
February 09, 2022
My experience with your dealership was great from the repair to dealing my service rep Russell. I would gladly recommend your dealership in the future. repair to dealing my service rep Russell. I would gladly recommend your dealership in the future. More
by Thad Taubert
Employees Worked With
Russell, Sean Sachse
