North Central Ford

I have owned a Ford since 1996, and have purchased 5 Ford vehicles in the last 10 years. The experience I have had with this dealer is the worst I have had anywhere. I purchased a used 2013 Ford Edge for my vehicles in the last 10 years. The experience I have had with this dealer is the worst I have had anywhere. I purchased a used 2013 Ford Edge for my sons 1st car a month and a half ago. Within weeks of having it we had to take it in for noise breaks. My local dealer gave me papers showing the breaks were missing anti rattle clips, and I should bring it back to North Central Ford for them to fix it considering they sold it to me and should have seen that during inspection. The car also started having fuel injection problems last week. You would think North Central would work with me and fix the breaks that they missed and look into the injectors issue since I purchased a warranty. No I pick up my plates and explain the issue and they say they are not responsible for the breaks and if warranty covers injector issue they will look into it. I guess they sold me a lemon 🍋 and don't give care. Never thought I would get screwed over by a Ford dealer. Chevy/Dodge here I come! More

Mr. Ayo always a pleasure to deal with in the service dept. Gets work done right and quickly. dept. Gets work done right and quickly. More

I have been a customer of North Central Ford for a very long time, primarily because of the great service department and service advisors. I recommend EVERYONE with a Ford to take their car their for any long time, primarily because of the great service department and service advisors. I recommend EVERYONE with a Ford to take their car their for any maintenance and repairs. I will continue to be a North Central Ford customer forever! More

Russell Huffman did a great job and went way above what was expected. Bravo Zulu was expected. Bravo Zulu More

i still think that they are too slow but overall the service is great. hire more maintenance people service is great. hire more maintenance people More

Friendly, knowledgeable, law enforcement, marines, efficient, courteous ……. BUT after signing all the papers and while transferring all our private “stuff” to our “new” 2018 Chevy Equinox, we learned efficient, courteous ……. BUT after signing all the papers and while transferring all our private “stuff” to our “new” 2018 Chevy Equinox, we learned they only had one key fob. That will not work for two drivers. And that is a big deal! Means four stars instead of five. Means I have to now spend a hundred dollars - or more - on a duplicate. The deal went sour for a mere $100?? Sorry, that’s how we see it. More

Very pleased with the over all service and the experience. Tom Said was super kind and understanding. Location is very convenient. thank you Tom Said. experience. Tom Said was super kind and understanding. Location is very convenient. thank you Tom Said. More

Dealership is convenient to me. Everyone is very helpful and attentive. Going thru some issues on a part for my vehicle. This is not the dealerships fault but a general delivery issue nationwide and attentive. Going thru some issues on a part for my vehicle. This is not the dealerships fault but a general delivery issue nationwide More

Great service! I use only North Central Ford for all my vehicle needs. The waiting area is huge and comfortable with a nice view, snack area, and clean restrooms. Totally trust my service manager James Ayo vehicle needs. The waiting area is huge and comfortable with a nice view, snack area, and clean restrooms. Totally trust my service manager James Ayo. More

Wonderful service Todd Mayes is amazing! We always have top notch service from Todd whenever we come and see him. Love this place and will always purchase from them. top notch service from Todd whenever we come and see him. Love this place and will always purchase from them. More